Attendee FAQ
Retailer Frequently Asked Questions (FAQ's)
1. What are the official show dates?
May 31 – June 4, 2012 (Thursday – Monday)
2. What are the official show times?
| Thursday, May 31 |
9:00am – 5:30pm |
| Friday, June 1 |
9:00am – 5:30pm |
| Saturday, June 2 |
9:00am – 5:30pm |
| Sunday, June 3 |
9:00am – 5:30pm |
| Monday, June 4 |
9:00am – 4:00pm |
3. What is the official show website address?
http://www.thecoutureshow.com/
4. Where is the show located? Are there any other hotels in the show block?
Wynn Las Vegas
3131 Las Vegas Blvd
**There are no other hotels in the Couture block.
5. What are the registration times?
Wednesday, May 30, 2012
Cornerstone Reg Open 2:00pm -6:00pm Alsace 2
Thursday, May 31, 2012
8:00a-7:00p Alsace 1
7:30a-7:00p Alsace 2- Cornerstone
Friday, June 1, 2012
8:00a-5:30p Alsace 1
7:30a-5:30p Alsace 2- Cornerstone
Saturday, June 2, 2012
8:00a-5:30p Alsace 1
7:30a-5:30p Alsace 2- Cornerstone
Sunday, June 3, 2012
8:00a-5:30p Alsace 1
7:30a-5:30p Alsace 2- Cornerstone
Monday, June 4, 2012
8:00a-3:30p Alsace 1
7:30a-3:30p Alsace 2- Cornerstone
* Please note attendees may pick up their badges in advance on Wednesday, May 30th from 2pm - 6pm at Registration 3 located outside Alsace meeting room.
6. How do I make housing reservations?
If you didn’t book your hotel at the time of registration, you can book your hotel stay through Couture’s official housing agency, onPeak, by calling 312-527-7300 or 800-293-8019, or email couture@onpeakevents.com.
onPeak Staff General Housing Questions:
Phone: 312-527-7300 / 800-293-8019
Email: couture@onpeakevents.com
7. What are the Couture 2012 show housing rates?
The 2012 Event Guest Room Rates – plus 12% tax (not included in rates below) will be available at a later date.
Room |
Single Rate |
Double Rate |
| Resort Guest Room – (Early Bird Rate) | ||
| Resort Guest Room | ||
| Tower Guest Room | ||
| Tower Executive Suite | ||
| 1 BDRM Tower Parlor Suite | ||
| 1 BDRM Tower Salon Suite | ||
| 1 BDRM Tower Salon Conference Suite | ||
| Fairway Villas | *Contact Genevra Newell | *Contact Genevra Newell |
| Encore Resort Suite |
8. What are the Couture Housing Terms and Conditions?
These will be available at a later date.
9. Who do I contact for room upgrades?
For any upgrades or special accommodations (Tower Rooms, Suites, Villas), please contact our onPeak housing representative directly. onPeak Couture Contact: Tiffany Smith:
(678) 553-7257
Tiffany.smith@onpeak.com
onPeak | www.onpeakevents.com T: 800-293-8019 | 312-527-7300
You can also contact Karen Stewart, Couture Group Operations Director (Karen.stewart@nielsen.com ) if you have any questions or concerns regarding the housing process.
10. Press/Media
If you are interesting in registering as a member of press for Couture 2012 or inquiring for official statements and statistics or would like to verify data to publish, please contact:
Michelle Orman
(646) 654-4471
michelle@michelleorman.com
11. How do I know if I am a Cornerstone Retailer?
All Cornerstone Retailers are notified of their 2012 status in the late fall of 2011. Please see the Cornerstone FAQ’s for further details.
How do I apply to be a Cornerstone Retailer?
The Couture 2012 application process will begin in July/August 2011. Please contact Jan Mohr, Couture Retailer Consultant, t: +1-281-359-4073 or jlmohr2000@embarqmail.com, on the guidelines and requirements of the Cornerstone Retailer program.
12. Who can attend the show and what are the requirements?
Retail Jewelry Buyers
Premium and Incentive Jewelry Buyers
Importers and Exporters of Finished Goods
On-Line Jewelers
The Couture show is for ACTIVE JEWELRY BUYERS ONLY. This is a TRADE event and is NOT open to the public. Retailer registration is complimentary. If you have attended Couture in the last two years, then you may already be pre-qualified. If you are a retailer of finished fine jewelry and are NEW to the Couture Show, you will be required to APPLY for admission to Couture.
In order to qualify you must be a buyer from an active Retailer of finished jewelry. Non-exhibiting Manufacturers, Designers, Wholesalers, Loose Stone Dealers or those operating out of their home will not be admitted to the show. Your firm must be an active Retailer of finished jewelry, not loose stones. We reserve the right to request additional business identification if deemed necessary. To read more about the qualification process, click here.
13. What is the fee to attend?
Couture is open exclusively to the best in class retailers who carry or wish to carry designers and brands in their stores. For world class retailers there is no charge to attend. However, all retailers must provide credentials in order to attend as a qualified buyer.
Certain classes of non-jewelry retailers are permitted to attend at cost. In order to gain access you must obtain written approval from the Couture Management team.
Non-exhibiting designers, manufacturers, and the general public are not permitted to attend the Couture event.
14. How do I get qualified to attend?
Register online here.
COMPANY QUALIFICATION CREDENTIALS:
1. To qualify the company you must prove you are a RETAIL member of one (1) of the following:
• Jewelers Board of Trade - Listing in JBT as a Retailer of finished jewelry.
• Jewelers of America – be a member of JA as a retailer of finished jewelry.
• American Gem Society – be a retail member of AGS.
Or, if you are not a member of the above industry associations you can provide the following.
2. To qualify the company, you must provide (2) TWO of the following documents. One of the documents MUST BE INVOICES OF FINISHED JEWELRY:
• Invoices – Three invoices showing purchase of finished fine jewelry in multiple quantities within last twelve months. Non-Traditional Jewelry retailers (such as a clothing boutique or gallery) must submit fine jewelry invoices with total of $10,000 or more.
• Business License indicating that you are a retail business (NOT a seller’s permit or Tax ID)
• First 2 pages of Store lease or photograph of inside and outside of the store including store name signage.
• New business only - Letter of Intent from an attorney, or bank on official letterhead stating the intent to start a new retail business
• On-line Jewelry Retailer ONLY- Active Web Site address through which Company Business can be validated
• Mail Order Companies must provide catalog
ADMISSION NOT GRANTED TO:
• Individuals under the age of 16, including infants
• Individuals operating businesses from home
• General Public/Non-trade Guests/Retail Buyer Guests
• Manufacturers, designers, suppliers, loose stone dealers
15. Where do I send the required credentials if I am a first time buyer?
Please fax a minimum of two of the required credentials to 949-226-5626. If you do not have access to a fax machine you may mail credentials to:
Nielsen/Couture Registration
31910 Del Obispo, Ste 200
San Juan Capistrano, CA 92675
16. Is this show open to the general public?
Couture is a trade only event. All buyers are required to show business identification (example: personalized business card, check stub, W2, tax related documents) and government issued ID to be allowed in the show. Retail stores found to register private or non-trade buyers will be subject to penalties.
Admission is NOT granted to:
persons not employed in the jewelry trade
persons operating from their homes,
children under the age of 16, including infants
non-exhibiting designers or manufactures,
loose stone dealers or wholesalers
wholesalers or suppliers
17. I have attended in the past, do I need to register again and if so, why?
Yes, each company must register for each event separately to ensure that we have the most current and accurate information for your company.
If you have not attended Couture in the past two years, you will need to apply to gain access to the event.
Qualified retailers who have attended Couture in the past may be pre-qualified. These retailers need only to log in, review and update information as needed to confirm their registration.
18. How will I know I am registered?
Online Registration
When you register online an immediate email confirmation will be sent to your email address provided. In order to complete your registration, you must proceed to Step 5 where the following text appears “PLEASE PRINT OUT THIS SCREEN FOR ALL REGISTRANTS. IT IS YOUR CONFIRMATION AND RECEIPT.” If you close out of registration prior to this step or do not receive a confirmation, your registration information was not saved.
Registering via mail or fax
If you register by fax or postal mail, you will only receive an email confirmation if you have completed all the required demographics and provided an email address. Please allow up to 2 weeks for fax or mail registrations.
19. I am bringing someone with me; do they need a badge to enter the show?
All attendees must be registered for a badge before they will be allowed to enter the show floor. No strollers or children under the age of 16 including infants are allowed at anytime.
20. How do I add more staff to my store/company once I’m registered and qualified?
Register your additional staff just as you registered originally. If you are registering as a first time buyer, you must resubmit your credentials.
21. When will I receive my badge in the mail?
All US and Canadian attendees that register prior to May 3rd will have their badges mailed 2-3 weeks before the show. If you are an international attendee or register after the deadline of May 3rd, your badge(s) will be available for pick up at Registration. To check to see if your badges have been mailed, click here.
22. What are the show policies?
Couture IS A TRADE ONLY EVENT. In order to attend the Couture shows, you must be a qualified jewelry retailer. No private non-trade buyer is permitted on the show floor. All buyers are required to show business identification and government issued photo ID to be allowed in the show. Retail stores found to register private or non-trade buyers will be subject to penalties.
All attendees to Couture must be 16 years of age or older.
No refunds will be given.
Your badge is non transferable. It will be confiscated upon any attempts to transfer or sell it, and all parties will be banned from future shows.
23. Still have registration questions?
Call us at (508) 743-8509 Monday-Friday 9am-5pm EST
24. Who do I contact at Couture?
Cornerstone Retailer Relations
Jan Mohr
(281) 359-4073
jlmohr2000@embarqmail.com
Press/Marketing
Megan Alexander
(646) 654-4471
megan.alexander@nielsen.com
Registration
CDS - Convention Data Services
Tel.: 508.743.8509
International: 800.748.5049
couture@xpressreg.net
onPeak Housing Questions:
Tiffany Smith
Tel: (678) 553-7257
Tiffany.Smith@onpeak.com
My Question is Not Here!
If you have a question that did not appear in the list above, please send an email to couture@nielsen.com.
