What you might have missed
A story detailing the Jewelers Vigilance Committee’s new guide on the laws surrounding e-commerce was the most popular story on National Jeweler last week.
US demand for gold hits highest level since ‘09
“Mounting conviction” in the economic recovery and lower prices helped boost U.S. demand for gold jewelry to its highest level in five years, the latest report from the World Gold Council shows.
The best ways to handle online complaints
An expert in online reputation management answers questions about the correct way to handle negative reviews on the Internet, “trolls” and when it’s OK to ignore a bad review.