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Prompted by a request from customers, H.L. Gross & Bro. Jewelers, an American Gem Society member store that’s been in operation for 104 years, has started accepting bitcoin on its e-commerce site, Since1910.com. 
Consumers have come to almost expect free shipping and free returns, and they prefer a responsive website to a mobile version or app. These are just a few of the things comScore and UPS discovered when they surveyed 5,800 online shoppers.
Jewelers Mutual Insurance Company is offering an interactive web tool for jewelers that is designed to increase engagement between retailers and shoppers online and keep consumers on jewelers’ websites. 
One year after the U.S. Senate passed the Marketplace Fairness Act of 2013, the bill is seemingly going nowhere in the House of Representatives. 
With the recent data breaches impacting major retailers and web security issues stemming from Heartbleed, National Jeweler takes a look at what jewelers can do to protect their customers. 
During her presentation at Conclave on Friday, Denise Chislett of Underwood Jewelers addressed how social media and a mobile website can increase engagement with customers and drive sales when done right.
A slew of new websites for companies including the International Gemological Institute, Mastoloni and Frederic Duclos are among the recent web developments in the industry. 
Jewelry brand Alex and Ani is now utilizing technology that delivers store-specific mobile marketing to customers when they are shopping in the brand’s stores, ranging from offers and promotions to “thank you” messages.
National Jeweler

Fine Jewelry Industry News

Since 1906, National Jeweler has been the must-read news source for smart jewelry professionals--jewelry retailers, designers, buyers, manufacturers, and suppliers. From market analysis to emerging jewelry trends, we cover the important industry topics vital to the everyday success of jewelry professionals worldwide. National Jeweler delivers the most urgent jewelry news necessary for running your day-to-day jewelry business here, and via our daily e-newsletter, website and other specialty publications, such as "The State of the Majors." National Jeweler is published by Jewelers of America, the leading nonprofit jewelry association in the United States.
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