About Retail: Dealing in antique jewelry
Owners of an antique and estate jewelry business discuss the ups and downs of dealing in objects from the past and how they’re positioning the store for the future.
Mervis Diamond’s mission: Cater to all couples
Mervis Diamonds has long been a supporter of the gay community, holding dedicated events and offering specialized bridal jewelry. Now, the company wants to bring all of its customers together as “one big happy family,” and is kicking off the idea with a trunk show.
About Retail: A dream fulfilled
Decades after seeing his late father in a dream inspired him to write a song, Sam Rosenbaum’s “Why did you leave me now?” played over the credits of a well-known television show in a case of what the Toronto jeweler calls “divine intervention.”
A lesson on remaining vigilant, even when it’s busy
On a busy afternoon in his store, one Illinois retailer strayed from the normal procedures used when buying diamonds over the counter and ended up with moissanite. He cautions other retailers to take their time when buying merchandise off the street and inspect the metal and stones carefully.
Retailer misses world record, to try again in 2015
Though Arizona retailer Sami Fine Jewelry didn’t set a new world record for the largest vow renewal ceremony this Valentine’s Day, its Love in the Hills event was still a hit for the local community, the jeweler said.
Jeweler marks anniversary with treasure hunt
Pennachio Jewelers is celebrating its sixth anniversary by giving away four 14-karat gold and diamond pendants, but anyone interested in owning one is going to have to solve a few riddles to find it.
Super Bowl safety means $70K in refunds for retailer
After the Super Bowl safety that started Sunday’s game, shocking viewers across the country and ultimately serving as a not-so-super harbinger for the Denver Broncos, Jeff Dennis Jewelers will be giving more than 400 customers their money back.
About Retail: Surviving a century
A 100th anniversary is not a milestone many retailers reach, making it certainly something worth celebrating. National Jeweler recently talked to three jewelers who will mark a century in business this year to learn more about the keys to success and what they’re doing to keep going.
Ariz. retailer aiming for vow renewal record
This Valentine’s Day, retailer Sami Fine Jewelry will again try to get into the Guinness Book of World Records for most wedding vow renewals with its “Love in the Hills” event. The number to beat is 1,087 couples.
Jeweler collecting ‘she said yes’ stories, good and bad
Inspired by a client and current NFL player who proposed on the field, retailer Mervis Diamond Importers launched a contest to hear the best, and worst, engagement stories for a chance to win money toward a wedding band.
Jeweler donating Lego watches to children’s charity
Northeastern Fine Jewelry is paying it forward this year when it comes to holiday shopping: for every Lego watch purchased at the store’s Albany and Schenectady locations, the retailer will donate another Lego watch to the Boys & Girls Club.
Retailer Talk: Two tools that changed my year
Michigan retailer Randy Cole attended a trade show earlier this year where he found two products that, he says, changed his entire business model. One is a patented princess-cut diamond and the other is a machine that leaves its mark.
9 questions with Jay Jackson
On Dec. 27, Jay Jackson will retire as the president and CEO of Stuller Inc. His advice for retailers as he heads out the door: you have to embrace technology and have the ability to customize in order to survive.
About Retail: E-tailing vs. brick-and-mortar
In an increasingly digital world, many businesses operate solely online but one e-tailer, Boston-based custom jeweler Gemvara, has just opted to open a physical store. Will more online sellers follow suit?
About Retail: Life after the store
After closing their retail store earlier this year, Vicki and Howard Cunningham moved on to their next venture, Cunningham Jewelry & Appraisal Services. Co-owner Vicki talked to National Jeweler about the ups, downs, and lessons learned about life after retail.
For Black Friday, retailer finds his own Rhythm
One Pennsylvania jeweler will kick off his string of holiday marketing campaigns Thursday, and it will include delivery of diamond jewelry in what can best be described as a dancing telegram-type manner.
Washington retailer celebrates silver anniversary
After years of helping customers celebrate their own occasions with its collections of jewelry, Blue Heron Jewelry Company is celebrating a milestone of its own this year: 25 years in business.
For 2014 Dash, retailer Fina adds a themed twist
New York City retailer Michael C. Fina is teaming up with Hearts on Fire
once again to host a diamond scavenger hunt in Manhattan, with this
year’s search taking on a Halloween theme.
7 questions with Karen Goracke
A chance encounter at a soccer game brought Karen Goracke back to Borsheims in 2004 on what was intended to be a temporary basis. Today, she's preparing to become the company’s next president and CEO.
About Retail: Not quite as white
At the Diamond Gallery in Winnipeg, owners Allan, Anita and Lisa Malbranck opt not to plate any of their white gold jewelry, allowing those pieces to stand apart from platinum with their slightly warmer tone.
About Retail: Deploying an envoy for silver
At Bailey’s Fine Jewelry in North Carolina, owner Clyde Bailey has begun appointing brand ambassadors to navigate what still may be foreign territory to some fine jewelry salespeople: silver fashion jewelry.