Retailer Talk: Two tools that changed my year
Michigan retailer Randy Cole attended a trade show earlier this year where he found two products that, he says, changed his entire business model. One is a patented princess-cut diamond and the other is a machine that leaves its mark.
9 questions with Jay Jackson
On Dec. 27, Jay Jackson will retire as the president and CEO of Stuller Inc. His advice for retailers as he heads out the door: you have to embrace technology and have the ability to customize in order to survive.
About Retail: E-tailing vs. brick-and-mortar
In an increasingly digital world, many businesses operate solely online but one e-tailer, Boston-based custom jeweler Gemvara, has just opted to open a physical store. Will more online sellers follow suit?
About Retail: Life after the store
After closing their retail store earlier this year, Vicki and Howard Cunningham moved on to their next venture, Cunningham Jewelry & Appraisal Services. Co-owner Vicki talked to National Jeweler about the ups, downs, and lessons learned about life after retail.
For Black Friday, retailer finds his own Rhythm
One Pennsylvania jeweler will kick off his string of holiday marketing campaigns Thursday, and it will include delivery of diamond jewelry in what can best be described as a dancing telegram-type manner.
Washington retailer celebrates silver anniversary
After years of helping customers celebrate their own occasions with its collections of jewelry, Blue Heron Jewelry Company is celebrating a milestone of its own this year: 25 years in business.
For 2014 Dash, retailer Fina adds a themed twist
New York City retailer Michael C. Fina is teaming up with Hearts on Fire
once again to host a diamond scavenger hunt in Manhattan, with this
year’s search taking on a Halloween theme.
7 questions with Karen Goracke
A chance encounter at a soccer game brought Karen Goracke back to Borsheims in 2004 on what was intended to be a temporary basis. Today, she's preparing to become the company’s next president and CEO.
About Retail: Not quite as white
At the Diamond Gallery in Winnipeg, owners Allan, Anita and Lisa Malbranck opt not to plate any of their white gold jewelry, allowing those pieces to stand apart from platinum with their slightly warmer tone.
About Retail: Deploying an envoy for silver
At Bailey’s Fine Jewelry in North Carolina, owner Clyde Bailey has begun appointing brand ambassadors to navigate what still may be foreign territory to some fine jewelry salespeople: silver fashion jewelry.