About Retail: Providing an experience
Asaad Malak of Malak Jewelers in Charlotte, N.C. shares how he turns strangers into friends and first-time visitors into lifelong clients.
Retailer’s promotion gives brides something borrowed
Brides-to-be who purchase a Tacori engagement ring at one Florida jeweler’s trunk show this month will have the option to borrow up to $100,000 in jewelry for their wedding day, a promotion the store is calling “Something Borrowed.”
Richey debuts interactive blog with Rio Grande
Marlene Richey hopes to ignite a digital conversation with jewelers and designers through a series of articles she’ll file on The Studio, the blog of jewelry supply company Rio Grande.
Jeweler among those protesting peak season pop-ups
Local business owners in a popular Colorado resort town are calling for its government to impose restrictions on the number of permits granted to pop-up shops they say take advantage of the most profitable weeks of the year.
Alert jeweler helps to nab Rolex thief
A watch thief in Palm Beach has been arrested and sent to jail after a diligent jeweler recognized it as belonging to a fellow jeweler and friend.
About Retail: How a trip to Africa inspired
After teaching women in Zambia how to make jewelry, Georgia jewelry store owner Doug Meadows is moving on to a second project in Africa: establishing a business school in Kenya.
Jeweler steps in to save one man’s proposal
A Florida couple has risen above the snafu of accidentally donating a $6,000 engagement ring to Goodwill, thanks to the generosity of the staff at a family-owned jewelry store.
Texas jeweler is dubbed a state ‘treasure’
Retailer Houston Jewelry was recognized in Congress recently as a true “Texas Treasure,” for its long history, impact on the state and the international recognition it has received.
Jeweler giving customers a look at 10 carats
Steven Singer Jewelers is providing its customers the chance to see a rare diamond up close and in person, displaying a rare 10-carat radiant-cut diamond for viewing at its store Sunday.
Jeweler’s contest affords winner a racy proposal
One lucky individual is going to have the chance to propose to their partner in the winner’s circle at the Saratoga Race Course in upstate New York, thanks to one retailer’s latest contest.
In era of consolidation, one retailer goes bigger
When it relocates to a new space later this month, California retailer Traditional Jewelers will more than double in size, allowing it to better showcase its brands and placing it in a busier section of the same shopping center.
About Retail: When moving spaces equals success
Just a few months after opening the doors of a new space in Dallas, retailer Ylang 23 is seeing increased foot traffic. Click through to learn about their new-store strategy and to see eight shots from the space.
For anniversary, retailer crash-lands in Oz
Haig’s of Rochester Fine Jewelry will celebrate its 41st anniversary by hosting a Wizard of Oz-themed party at the store complete with costumed characters from the movie, which is 75 years old this year.
Pa. jewelry store closing after 110 years
After more than a century in the industry, Vogt’s Jewelers is going out of business as its owners retire, selling off the inventory and equipment in the store.
6 tips for entering the estate jewelry market
Diving into the estate jewelry category for the first time can be daunting for a jeweler. Fortunately, Alan Nacht of Bernard Nacht & Co. has outlined six steps jewelers can take to be sure they’re entering the category the right way.
Jeweler receives statewide family business award
Schiffman’s Jewelers has been named the 2014 North Carolina Family Business of the Year in the century category by the Wake Forest University Family Business Center and Business North Carolina.
Retailer Talk: My recent lesson in media buying
Spending a total of four hours with a media buying consultant resulted in a statistical epiphany, so to speak, for one Pennsylvania retailer, changing the way he divvies up his budget among radio, broadcast television and cable.
About Retail: Dealing in antique jewelry
Owners of an antique and estate jewelry business discuss the ups and downs of dealing in objects from the past and how they’re positioning the store for the future.
Mervis Diamond’s mission: Cater to all couples
Mervis Diamonds has long been a supporter of the gay community, holding dedicated events and offering specialized bridal jewelry. Now, the company wants to bring all of its customers together as “one big happy family,” and is kicking off the idea with a trunk show.
About Retail: A dream fulfilled
Decades after seeing his late father in a dream inspired him to write a song, Sam Rosenbaum’s “Why did you leave me now?” played over the credits of a well-known television show in a case of what the Toronto jeweler calls “divine intervention.”
A lesson on remaining vigilant, even when it’s busy
On a busy afternoon in his store, one Illinois retailer strayed from the normal procedures used when buying diamonds over the counter and ended up with moissanite. He cautions other retailers to take their time when buying merchandise off the street and inspect the metal and stones carefully.
Retailer misses world record, to try again in 2015
Though Arizona retailer Sami Fine Jewelry didn’t set a new world record for the largest vow renewal ceremony this Valentine’s Day, its Love in the Hills event was still a hit for the local community, the jeweler said.
Jeweler marks anniversary with treasure hunt
Pennachio Jewelers is celebrating its sixth anniversary by giving away four 14-karat gold and diamond pendants, but anyone interested in owning one is going to have to solve a few riddles to find it.
Super Bowl safety means $70K in refunds for retailer
After the Super Bowl safety that started Sunday’s game, shocking viewers across the country and ultimately serving as a not-so-super harbinger for the Denver Broncos, Jeff Dennis Jewelers will be giving more than 400 customers their money back.
About Retail: Surviving a century
A 100th anniversary is not a milestone many retailers reach, making it certainly something worth celebrating. National Jeweler recently talked to three jewelers who will mark a century in business this year to learn more about the keys to success and what they’re doing to keep going.
Ariz. retailer aiming for vow renewal record
This Valentine’s Day, retailer Sami Fine Jewelry will again try to get into the Guinness Book of World Records for most wedding vow renewals with its “Love in the Hills” event. The number to beat is 1,087 couples.
Jeweler collecting ‘she said yes’ stories, good and bad
Inspired by a client and current NFL player who proposed on the field, retailer Mervis Diamond Importers launched a contest to hear the best, and worst, engagement stories for a chance to win money toward a wedding band.
Jeweler donating Lego watches to children’s charity
Northeastern Fine Jewelry is paying it forward this year when it comes to holiday shopping: for every Lego watch purchased at the store’s Albany and Schenectady locations, the retailer will donate another Lego watch to the Boys & Girls Club.
Retailer Talk: Two tools that changed my year
Michigan retailer Randy Cole attended a trade show earlier this year where he found two products that, he says, changed his entire business model. One is a patented princess-cut diamond and the other is a machine that leaves its mark.
9 questions with Jay Jackson
On Dec. 27, Jay Jackson will retire as the president and CEO of Stuller Inc. His advice for retailers as he heads out the door: you have to embrace technology and have the ability to customize in order to survive.
About Retail: E-tailing vs. brick-and-mortar
In an increasingly digital world, many businesses operate solely online but one e-tailer, Boston-based custom jeweler Gemvara, has just opted to open a physical store. Will more online sellers follow suit?
About Retail: Life after the store
After closing their retail store earlier this year, Vicki and Howard Cunningham moved on to their next venture, Cunningham Jewelry & Appraisal Services. Co-owner Vicki talked to National Jeweler about the ups, downs, and lessons learned about life after retail.
For Black Friday, retailer finds his own Rhythm
One Pennsylvania jeweler will kick off his string of holiday marketing campaigns Thursday, and it will include delivery of diamond jewelry in what can best be described as a dancing telegram-type manner.
Washington retailer celebrates silver anniversary
After years of helping customers celebrate their own occasions with its collections of jewelry, Blue Heron Jewelry Company is celebrating a milestone of its own this year: 25 years in business.
For 2014 Dash, retailer Fina adds a themed twist
New York City retailer Michael C. Fina is teaming up with Hearts on Fire
once again to host a diamond scavenger hunt in Manhattan, with this
year’s search taking on a Halloween theme.
7 questions with Karen Goracke
A chance encounter at a soccer game brought Karen Goracke back to Borsheims in 2004 on what was intended to be a temporary basis. Today, she's preparing to become the company’s next president and CEO.
About Retail: Not quite as white
At the Diamond Gallery in Winnipeg, owners Allan, Anita and Lisa Malbranck opt not to plate any of their white gold jewelry, allowing those pieces to stand apart from platinum with their slightly warmer tone.
About Retail: Deploying an envoy for silver
At Bailey’s Fine Jewelry in North Carolina, owner Clyde Bailey has begun appointing brand ambassadors to navigate what still may be foreign territory to some fine jewelry salespeople: silver fashion jewelry.