Surveys

What sold in jewelry stores on Black Friday weekend

SurveysJan 20, 2016

What sold in jewelry stores on Black Friday weekend

A total of 10 retailers from five different sections of the country gave National Jeweler a rundown on what customers were buying at their stores over the weekend.

New York--Retailers, what sold in your store over the weekend?

For the jewelers who spoke with National Jeweler on Monday morning, it was the usual holiday season suspects: Pandora performed well, fueled by a free bracelet promotion, and there were quite a few engagement ring sales too.

Jewelers can read on to see how their store stacked up against other retailers from their region.

NORTHEAST
Steven Duvarney of Duvarney Jewelers in Fitchburg, Mass. said that total dollar sales were up a little over last year and the average ticket price also was up a bit, despite slower foot traffic this year.

This is particularly notable for this retailer, who didn’t do much ahead of the Black Friday weekend in terms of promotions and advertising except for a little on social media.

He told National Jeweler that bridal in particular has been performing well so far this holiday season for customers who want to get ahead on those purchases.
 
“To me, when you analyze the season, unless you’re doing something very promotional to incentivize coming in early--and we’re not that kind of jewelry store--it’s very difficult because you’re trying to compete with other retailers in general,” Duvarney said.

Still, he said this holiday season overall could be better than last year, when he saw a noticeable uptick in foot traffic. Duvarney said he would be “thrilled” even to match last year’s performance.

With heating oil and gas prices low in the Northeast right now, he said it appears to him that consumers feel that the economy is a little better and are more comfortable spending their money.

For Evan James Ltd. in Brattleboro, Vt., the holiday weekend got off to a slow start but then picked up on Friday afternoon, when most of the weekend’s sales were made. The store also promoted Small Business Saturday, which helped bring in foot traffic despite cooler weather and rain, said owner Evan James Deutsch.

He did note that shoppers didn’t seem as enthusiastic this year, which could be because of overexposure to Black Friday deals and advertising from retail in general.

Just like Duvarney reported, Deutsch said that engagement rings did really well for them over Black Friday weekend, a category that doesn’t usually sell that well this early in the season.

In addition, they sold colored stone jewelry, Alex and Ani pieces and made a four-figure sale of

sterling silver baby items, all of which is an indication for Deutsch that the season could be a good one.

He said that they are “cautiously optimistic” about the rest of the year, as it remains to be seen how the closure of a local power plant that led to the loss of hundreds of higher-paying jobs in the area  will affect the store’s fourth quarter.

SOUTHEAST
Steve Allen of Allen’s Jewelers in Albany, Ga., said that this year’s Black Friday weekend was pretty normal in that it was “very slow.”

The store isn’t located in a main shopping area. Given that the big chains start their advertising so early, it’s harder for the jeweler to compete, Allen said, with the store seeing some business Friday but Saturday slowing down.

Still, Allen said that he’s hopeful that it will be a good holiday season. While Black Friday isn’t normally a big weekend for them, they usually notice an uptick in business in the couple of weeks before Christmas. The last few months have also been strong for the store as people return to buying, a trend he feels will carry well into the holiday shopping season.

For Cumberland Diamond Exchange in Smyrna, Ga., the busiest shopping day of the holiday weekend actually proved to be Wednesday as clients were looking for engagement rings for proposals on Thanksgiving Day.

Overall, the weekend came out about even in sales and slightly up in foot traffic, Mark Jacobson said, with a few more pending deals from the period now coming to fruition as well.

Customers purchases pieces at a wide variety of price points, he told National Jeweler, and in terms of styles, there were some requests for Forevermark as people increasingly recognize the brand.

Cumberland also is coming off its strongest fiscal year (ended Aug. 31) yet, so Jacobson said that though they are a 12-month operation rather than being more seasonal, they are hoping to carry that momentum into the new year and “hit a few home runs for the rest of the season.”

“I’m very thankful for how things have been going,” he said.

MIDWEST
Black Friday sales were up 27 percent year-over-year at Peter & Co. Jewelers in Avon Lake, Ohio, owner Theresia Oreskovic said Monday morning.

“It was, in my opinion, a really good mix of traffic,” she said. “In years past customers would make a beeline for Pandora, and you’d think, ‘What do I have to do to get them to look at something else?’ But this time, people were taking the time to look around the store and at other collections.”

Oreskovic said her customers still did buy Pandora this weekend, thanks to the brand’s promotion of giving away a free bangle with a $125 purchase, but also spent money on diamond jewelry. Watches sold better this year than last, with Tissot coming in as the “big seller” on Black Friday.

The foot traffic carried over from Black Friday into the weekend, with a range of clients: self-purchasers, couples shopping together and checking out engagement rings, and fathers coming in with kids to pick out gifts.

“We (performed) really nicely across the board,” Oreskovic said. “I felt it was a good weekend.”

At James Alperin Jewelers in Pepper Pike, Ohio, a big-ticket item saved the weekend.

“Saturday, we did one battery change, and someone came in later in the day and returned an item for $575,” he said. “But another woman had come in earlier in the day and looked at a sapphire pendant, and she came back later and bought it for just under $4,000. Psychologically, (the day) was like torture.”

Overall, however, both Black Friday and the Saturday after (Alperin is closed on Sundays) was quiet, which the jeweler said is typical for this weekend as shoppers hit up big-box retailers.

“My shopping center was quiet enough but I went to another shopping center with a T.J. Maxx and almost couldn’t get a spot in the parking lot,” he said.

When asked if he thinks shoppers were buying fine jewelry at T.J. Maxx on Friday, Alperin said, “I think people go there to buy gold earrings. I don’t think they go there (with the intention of) buying jewelry, but buy it when they’re there. I think they’ll go to Costco knowing Costco sells jewelry and wanting to buy it there.”

SOUTH CENTRAL
While they didn’t see a lot of foot traffic at the store on Black Friday and the day after, Laura Stanley of Stanley Jewelers Gemologist in North Little Rock, Ark. said they had good numbers.

“We saw fewer people than normal. Black Friday is not usually a big day for us anyway, but we had several big sales,” she said. “We were happy.”

Among the big sales was an engagement ring that held a total of 5 carats a diamonds, a pair of diamond earrings that weighed a total of 2 1/2 carats and a few used Rolex watches.

“People came in for particular reasons,” Stanley said. “We sold only big items; there weren’t any little sales. We’re on our fifth solid day of cold and rainy weather, which doesn’t help, but we were on days two and three of that weather Friday and Saturday, so I don’t know if that was a factor or not.”

Craig Underwood, president at Underwood’s Fine Jewelers in Fayetteville, Ark., said Saturday was a bigger traffic and sales day for his store than Black Friday, which tends to happen each year.

“We’re a freestanding store and (Black Friday) typically is a big-box day and a lot of people go to Best Buy, Walmart and Sam’s (Club),” he said.

Saturday was another story. Underwood said he not only saw a lot of foot traffic, but people were actually buying.

“We don’t run discounts or sales, but we promote affordable pieces during the holidays, price-oriented pieces that we advertise in the newspaper--silver necklaces, cuff bracelets,” he said. “Those are good for us. It gets people in the door.”

In addition to price-point items being purchased, there were some “nice” diamond sales as well, Underwood said, and he thinks this holiday season is going to be good for jewelers.

“I think it’s going to be a good year, but I’m already concerned about next year,” he said. “Next year will be an election year, and most election years there is a lot of fear, a lot of uncertainty. But once you get past it, things settle down.”

WEST
Like Avon Lake, Ohio, jeweler Theresia Oreskovic, Debbie Fox of Fox Fine Jewelry in Ventura, Calif., did well with the Pandora free bracelet promotion.

She said it was “insane” at her store because of the deal.

Excluding those who were there for Pandora, she still described the weekend as busy, with moderate sales but a lot of browsers who will, hopefully, become buyers.

Her store, which moved into a new building in the spring of 2014, is located in the center of Ventura’s main shopping drag, and proved to be an attraction for those who had family in town for Thanksgiving and wanted to spend time together shopping.

Unlike many other jewelers, Stephenie Bjorkman, CEO of Sami Fine Jewelry in Fountain Hills, Ariz., said she always does well on Black Friday weekend.

That held true again this year, both in-store and online.

Bjorkman set an e-blast to go out on Thanksgiving--a day she figured many people would be sitting around looking at their smartphones while waiting for the turkey to finish--advertising the store’s American-mined colored gemstones.

The e-blast generated $1,500 of online sales in a single day and brought people into her store over the weekend as well. Also aiding in traffic was the continuation of the store’s Black Friday weekend gold-buying event, where people can get cash for their gold or trade old pieces in for something new and different.

Despite the fact that gold prices are no longer sky-high, Bjorkman said the event continues to be a draw.

“(Sales) were really good as normal,” she said of the weekend.

Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

Retrouvaí’s Treasure Necklace
CollectionsApr 19, 2024
Piece of the Week: Retrouvaí’s Treasure Necklace

A new addition to the “Heirloom” collection, this one-of-a-kind piece features 32 custom-cut gemstones.

Stock image crime handcuffs
CrimeApr 19, 2024
Grand Jury to Hear Case Against Jeweler Charged in Fatal Shove Following IJO Show

Last month in Dallas, David Walton pushed another jeweler, David Ettinger, who later died.

China Pearl collage
MajorsApr 19, 2024
Unique Designs Acquires China Pearl

The move will allow the manufacturing company to offer a more “diverse and comprehensive” range of products.

1-(3.18).JPG
Brought to you by
The Blueprint for Success in Scalable, Personalized Jewelry Retail

With Ho Brothers, you can unlock your brand's true potential and offer customers the personalized jewelry experiences they desire.

Printed and digital AGS Ideal grading reports
GradingApr 19, 2024
AGS Ideal Report Now Available in Printed Form

From now through mid-May, GIA will be offering the reports at a 50 percent discount.

Weekly QuizApr 19, 2024
This Week’s Quiz
Test your jewelry news knowledge by answering these seven questions.
Take the Quiz
Stock image of a polished diamond in tweezers
SourcingApr 18, 2024
Diamond Trade Remains Cautious Amid Economic Uncertainty

De Beers’ rough diamond sales were down 18 percent year-over-year in its latest round of sales.

LVAJWS24_carousel_images_1872x1052_1.jpg
Supplier BulletinApr 18, 2024
Discover History’s Hidden Gems at the Las Vegas Antique Jewelry & Watch Show

Sponsored by the Las Vegas Antique Jewelry & Watch Show

Jewelers of America Fly In Washington, D.C.
Brought to you by
How Jewelers of America Represents Your Business

For over 30 years, JA has advocated for the industry, fought against harmful legislation and backed measures that help jewelry businesses.

Kelly Yoch
WatchesApr 18, 2024
Watch E-tailer Collectability Hires Kelly Yoch

The Patek Philippe expert will serve as personal curator for the brand-focused company.

Interior of TAG Heuer Boutique on Carnival Cruise Ship
WatchesApr 18, 2024
TAG Heuer Opens Its Largest Standalone Boutique at Sea

The 553-square-foot shop is aboard the Carnival Jubilee cruise ship.

 Stock image of a gavel
Policies & IssuesApr 17, 2024
NDC Prevails in U.K. Case Over Lab-Grown Diamond Advertising

NDC filed a complaint against Skydiamond for use of phrases like “diamonds made entirely from the sky.”

John Carter, 2024 Shipley Award winner
Events & AwardsApr 17, 2024
And the 2024 Winner of the Shipley Award Is …

John Carter received the AGS’s highest honor Tuesday afternoon at Conclave in Austin, Texas.

Visual from Tiffany & Co.’s With Love Since 1837 campaign
FinancialsApr 17, 2024
LVMH’s Q1 Jewelry Sales Fall 5%

LVMH said the company performed well despite an uncertain geopolitical and economic environment.

 B&D ribbon cutting in RI
MajorsApr 17, 2024
Stuller’s B&D Opens New Headquarters

B&D Sales and Service held a ribbon-cutting event for its new location in Cranston, Rhode Island.

Model Wearing Eat Cake Collection
CollectionsApr 16, 2024
Akaila Reid Launches ‘Eat Cake’ Collection

It’s ultra-feminine and filled with gold, pearls, and soft pastels.

Emily Highet Morgan, Emily Bennett
MajorsApr 16, 2024
Loudr Adds 2 Directors

Emily Highet Morgan and Emily Bennett have joined the agency’s team.

Stuller catalogs
MajorsApr 16, 2024
Stuller Releases First Lab-Grown Diamond Jewelry Catalog

Its updated book for mountings is also now available.

Headshot of Karen Rentmeesters
SourcingApr 16, 2024
Karen Rentmeesters Takes Over as Interim CEO of AWDC

She has been with the organization since 2010, most recently serving as its chief officer of PR and industry relations.

Joyce’s Jewelry
TechnologyApr 15, 2024
Judge Rules Jeweler’s Lawsuit Against PNC Bank Can Move Forward

Joyce’s Jewelry sued the bank after cybercriminals drained its accounts of nearly $1.6 million through a series of wire transfers.

Alfred W. DeScenza
IndependentsApr 15, 2024
Alfred W. DeScenza of DeScenza Diamonds Dies at 95

He is remembered by loved ones for his loyalty, integrity, and kindness.

Madeleine K. Albright
AuctionsApr 15, 2024
Madeleine K. Albright Jewelry, Pins Coming to Auction

Hosted by Freeman’s | Hindman, the sale will take place May 7-8.

Audemars Piguet circa 1985 emerald car watch
AuctionsApr 15, 2024
All of Sotheby’s ‘Rough Diamonds’ Sold in Less Than an Hour

The auction house said all 24 timepieces offered in its underground sale of rare and avant-garde watches quickly found buyers.

AGS Conclave 2024 logo Austin
Events & AwardsApr 15, 2024
10 Can’t-Miss Sessions at AGS Conclave 2024

From lab-grown diamonds and AI to the inevitable Taylor Swift mention, here are some of Conclave’s most intriguing educational offerings.

My Next Question webinar
Recorded WebinarsApr 12, 2024
Watch: What Jewelers Need to Know About Insurance

From cybersecurity liability to trade show coverage, insurance experts share tips on how to build the right policy.

Evil Eye Charm with Turquoise Disc
CollectionsApr 12, 2024
Piece of the Week: Lionheart’s Evil Eye Gemstone Charm

The charm is a modern rendition of the evil eye amulet that has been worn for thousands of years.

The Jewelry Symposium scholarship winners 2024
Events & AwardsApr 12, 2024
The Jewelry Symposium Announces 4 Scholarship Winners

Ahead of its trade show next month, TJS awarded free registration and accommodations to one jewelry professional and three students.

SRK Empire and SRK House
Policies & IssuesApr 11, 2024
SRK Exports’ Journey Toward Net Zero Impact

By the end of this year, SRK’s diamond manufacturing complexes will achieve net zero emissions, one of an impressive array of achievements.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy