Editors

In 2019, Consumers Clicked On …

EditorsMar 09, 2020

In 2019, Consumers Clicked On …

Editor-in-Chief Michelle Graff breaks down the data from GemFind’s annual report detailing activity on jewelry retail websites.

20200309_Gumuchian_diamond_engagement_ring.jpg
The “Carousel” diamond engagement ring in platinum from Gumuchian fits a 1- or 2-carat round center stone with a half carat of round diamonds in the setting ($3,000, excluding center stone). White metals and round diamonds predominated consumers’ online ring searches in 2019, according to GemFind.

Oh, hello there.

It’s been a while since I’ve had the chance to write a blog post, as I’ve been busy working on a long-form story on lab-grown diamonds for our upcoming Market Issue, which is scheduled to come out in early May.

Last week, I finally had the chance to take a breath and catch up with GemFind CEO and President Alex Fetanat, whose company just released its annual Jewelry Consumer Trends Report.

The report distills data collected from the more than 400 retail jewelry websites that use the JewelCloud platform, breaking down what consumers clicked on and searched for most on retailers’ websites in 2019.

Overall, Fetanat said the total number of clicks increased year-over-year, highlighting the need for jewelers today to not only have a website, but to have a modern-looking one that displays the products they want to sell in their stores.

RELATED CONTENT: I’m Your Store’s Online Secret Shopper
“[Jewelers] who don’t have a good online presence, or aren’t showing products online, they need to rethink that,” he said. “The data speaks for itself. People are searching, people are clicking on product.”

Here are five points of interest from the report, which can be found in its entirety on the GemFind website.

1. People click on diamonds all year long.
There are, however, a couple little peak periods in the clicks-by-month chart for 2019 GemFind produced (seen below).

We see a little spike in diamond clicks in early February (right before Valentine’s Day) and, interestingly, in early March.



A similar peak took place again in early July before searches spiked in mid-October (Fetanat said he does not have an explanation for this sharp increase, which happened around Oct. 17), and then remained elevated in November and December before falling off a bit later in the month.

These are, presumably, consumers searching for diamonds to pop the question over the holidays.

2. Consumers look for bridal jewelry more than anything else.
This isn’t surprising to anyone who knows the fine jewelry industry. Even with marriage rates down from what they were a couple decades ago, bridal is still a big business.

Millions of couples (2.2 million last year, according to The Wedding Report) still tie the knot every year, and as The Knot noted in its 2019 Jewelry & Engagement Study, 97 percent exchange a ring of some sort when they do so.

GemFind data shows in 2019, more
than half of online jewelry searches had to do with rings.

Searches for engagement ring semi-mounts predominated, accounting for nearly one-third (28 percent) of the total, while just “rings” accounted for 15 percent of searches and complete engagement rings, 13 percent.


In 2019, watches accounted for about 9 percent of jewelry searches online. Pictured here is the Chronograph A (aka the Surfboard), a design from the 1970s recently updated and re-released by Bulova ($695 retail).

Rounding out the list of most-searched-for jewelry items were necklaces (10 percent of searches), and earrings and watches (both 9 percent).

All told, 84 percent of jewelry searches were for one of the aforementioned items.

3. More than 40 percent of consumers clicked on items priced at $1,000 or less.
In 2019, the highest percentage of clicks, 32 percent, were concentrated in the $1,001-$2,500 price bracket, with GemFind calling this the “sweet spot” for diamond jewelry purchases.

But it’s worth noting 42 percent of clicks were on items priced at $1,000 or less: 16 percent of consumer clicks were on jewelry in the $501-$1,000 price range; 12 percent in the $251-500 range; 10 percent in the $101-250 range; and 4 percent clicks on items priced under $100.

Only 27 percent of clicks were concentrated on items priced at $2,501 and up, though it is interesting to note more consumers showed interest in items priced above $10,000 than $5,001-$7,500 or $7,501-$10,000.

4. White metals remain the overwhelming favorite.
While yellow gold fashion jewelry is enjoying a resurgence, and we even see a bit of yellow and rose gold popping up in bridal jewelry, consumers still search for white metals more than anything else.

The most-searched-for metal in 2019 was 14-karat white gold, which accounted for 41 percent of online looks, while 18-karat white gold came in at 11 percent, platinum held steady at 10 percent and sterling silver totaled 7 percent.


This 14-karat white gold Starburst cut-out pendant from Ankha retails for $1,850. White gold was the metal consumers searched for the most in 2019, as were pieces priced between $1,001 and $2,500.

This brings the white metal total to 69 percent of all searches.

A total of 15 percent of consumers were looking for 14-karat yellow gold while about 5 percent searched 14-karat rose gold.

5. Consumers’ diamond desires remain the same.
The last time I did a story on GemFind’s consumer trends report was in September 2018. At that time, the overall profile of the diamond consumers looked for most was a 1-carat, G color diamond with VS2 clarity, excellent cut grade and a grading report from the Gemological Institute of America.

Fast-forward to 2019, and consumers are looking for a: G color, VS2 clarity diamond that is 1-1.25 carats with an excellent cut grade.

The most searched-for shape also remains unchanged.

It is far and away the round, with searches topping 160,000. The second-place shape, the oval, fell just short of 40,000 searches, while the cushion cut came in third place at about 35,000 searches.

And the Gemological Institute of America continued to dominate grading report searches; no other lab was even close.

GemFind data shows that in 2019, there were nearly 25,000 searches for GIA grading reports. The next two closest labs, International Gemological Institute (IGI) and European Gemological Institute (EGL), didn’t even hit 5,000.
Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

Retrouvaí’s Treasure Necklace
CollectionsApr 19, 2024
Piece of the Week: Retrouvaí’s Treasure Necklace

A new addition to the “Heirloom” collection, this one-of-a-kind piece features 32 custom-cut gemstones.

Stock image crime handcuffs
CrimeApr 19, 2024
Grand Jury to Hear Case Against Jeweler Charged in Fatal Shove Following IJO Show

Last month in Dallas, David Walton pushed another jeweler, David Ettinger, who later died.

China Pearl collage
MajorsApr 19, 2024
Unique Designs Acquires China Pearl

The move will allow the manufacturing company to offer a more “diverse and comprehensive” range of products.

1-(3.18).JPG
Brought to you by
The Blueprint for Success in Scalable, Personalized Jewelry Retail

With Ho Brothers, you can unlock your brand's true potential and offer customers the personalized jewelry experiences they desire.

Printed and digital AGS Ideal grading reports
GradingApr 19, 2024
AGS Ideal Report Now Available in Printed Form

From now through mid-May, GIA will be offering the reports at a 50 percent discount.

Weekly QuizApr 19, 2024
This Week’s Quiz
Test your jewelry news knowledge by answering these seven questions.
Take the Quiz
Stock image of a polished diamond in tweezers
SourcingApr 18, 2024
Diamond Trade Remains Cautious Amid Economic Uncertainty

De Beers’ rough diamond sales were down 18 percent year-over-year in its latest round of sales.

LVAJWS24_carousel_images_1872x1052_1.jpg
Supplier BulletinApr 18, 2024
Discover History’s Hidden Gems at the Las Vegas Antique Jewelry & Watch Show

Sponsored by the Las Vegas Antique Jewelry & Watch Show

Jewelers of America Fly In Washington, D.C.
Brought to you by
How Jewelers of America Represents Your Business

For over 30 years, JA has advocated for the industry, fought against harmful legislation and backed measures that help jewelry businesses.

Kelly Yoch
WatchesApr 18, 2024
Watch E-tailer Collectability Hires Kelly Yoch

The Patek Philippe expert will serve as personal curator for the brand-focused company.

Interior of TAG Heuer Boutique on Carnival Cruise Ship
WatchesApr 18, 2024
TAG Heuer Opens Its Largest Standalone Boutique at Sea

The 553-square-foot shop is aboard the Carnival Jubilee cruise ship.

 Stock image of a gavel
Policies & IssuesApr 17, 2024
NDC Prevails in U.K. Case Over Lab-Grown Diamond Advertising

NDC filed a complaint against Skydiamond for use of phrases like “diamonds made entirely from the sky.”

John Carter, 2024 Shipley Award winner
Events & AwardsApr 17, 2024
And the 2024 Winner of the Shipley Award Is …

John Carter received the AGS’s highest honor Tuesday afternoon at Conclave in Austin, Texas.

Visual from Tiffany & Co.’s With Love Since 1837 campaign
FinancialsApr 17, 2024
LVMH’s Q1 Jewelry Sales Fall 5%

LVMH said the company performed well despite an uncertain geopolitical and economic environment.

 B&D ribbon cutting in RI
MajorsApr 17, 2024
Stuller’s B&D Opens New Headquarters

B&D Sales and Service held a ribbon-cutting event for its new location in Cranston, Rhode Island.

Model Wearing Eat Cake Collection
CollectionsApr 16, 2024
Akaila Reid Launches ‘Eat Cake’ Collection

It’s ultra-feminine and filled with gold, pearls, and soft pastels.

Emily Highet Morgan, Emily Bennett
MajorsApr 16, 2024
Loudr Adds 2 Directors

Emily Highet Morgan and Emily Bennett have joined the agency’s team.

Stuller catalogs
MajorsApr 16, 2024
Stuller Releases First Lab-Grown Diamond Jewelry Catalog

Its updated book for mountings is also now available.

Headshot of Karen Rentmeesters
SourcingApr 16, 2024
Karen Rentmeesters Takes Over as Interim CEO of AWDC

She has been with the organization since 2010, most recently serving as its chief officer of PR and industry relations.

Joyce’s Jewelry
TechnologyApr 15, 2024
Judge Rules Jeweler’s Lawsuit Against PNC Bank Can Move Forward

Joyce’s Jewelry sued the bank after cybercriminals drained its accounts of nearly $1.6 million through a series of wire transfers.

Alfred W. DeScenza
IndependentsApr 15, 2024
Alfred W. DeScenza of DeScenza Diamonds Dies at 95

He is remembered by loved ones for his loyalty, integrity, and kindness.

Madeleine K. Albright
AuctionsApr 15, 2024
Madeleine K. Albright Jewelry, Pins Coming to Auction

Hosted by Freeman’s | Hindman, the sale will take place May 7-8.

Audemars Piguet circa 1985 emerald car watch
AuctionsApr 15, 2024
All of Sotheby’s ‘Rough Diamonds’ Sold in Less Than an Hour

The auction house said all 24 timepieces offered in its underground sale of rare and avant-garde watches quickly found buyers.

AGS Conclave 2024 logo Austin
Events & AwardsApr 15, 2024
10 Can’t-Miss Sessions at AGS Conclave 2024

From lab-grown diamonds and AI to the inevitable Taylor Swift mention, here are some of Conclave’s most intriguing educational offerings.

My Next Question webinar
Recorded WebinarsApr 12, 2024
Watch: What Jewelers Need to Know About Insurance

From cybersecurity liability to trade show coverage, insurance experts share tips on how to build the right policy.

Evil Eye Charm with Turquoise Disc
CollectionsApr 12, 2024
Piece of the Week: Lionheart’s Evil Eye Gemstone Charm

The charm is a modern rendition of the evil eye amulet that has been worn for thousands of years.

The Jewelry Symposium scholarship winners 2024
Events & AwardsApr 12, 2024
The Jewelry Symposium Announces 4 Scholarship Winners

Ahead of its trade show next month, TJS awarded free registration and accommodations to one jewelry professional and three students.

SRK Empire and SRK House
Policies & IssuesApr 11, 2024
SRK Exports’ Journey Toward Net Zero Impact

By the end of this year, SRK’s diamond manufacturing complexes will achieve net zero emissions, one of an impressive array of achievements.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy