Watch: Looking Back on a Year in Lockdown

Mar 12, 2021

Watch: Looking Back on a Year in Lockdown

National Jeweler’s four editors reflect on how the industry has adapted and what they’ve learned over the last 12 months.

March marks one year since cities across America started implementing lockdown orders to slow the spread of the coronavirus pandemic. 

For months, stores and non-essential businesses were forced to close, and life changed forever. 

The crisis forced new ways of operating for businesses, including safe, contactless delivery options and reaching customers through various digital platforms. 

To mark a year under lockdown, National Jeweler’s four editors sat down for a special “My Next Question” webinar to reflect on innovation in the industry during that time, the return of jewelry trade shows, what they’ve learned, and more. 

Watch the full session above. 

Join us again for “My Next Question” this coming Tuesday, March 16 at 2 p.m. EDT, when Associate Editor Lenore Fedow will chat with Olark CEO Ben Congleton about how a website chat feature can improve the overall customer experience.

For more information or to register, visit

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