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During her presentation at Conclave on Friday, Denise Chislett of Underwood Jewelers addressed how social media and a mobile website can increase engagement with customers and drive sales when done right.
During his presentation at Conclave Thursday, retailer Peter Stavrianidis offered tips for jewelers to build customer loyalty and retention. 
To help set them apart from the pack, Jim Tuttle of Seattle’s Green Lake Jewelry Works offered tips for jewelers to add custom design to their services at his seminar at Conclave on Thursday. 
A group of thieves targeting Metro Detroit jewelry stores that sell Rolex watches has struck twice in the same day, and area jewelers should review their surveillance footage to look for suspicious behavior around their stores. 
The history, science and artistry of fine jewelry will be explored at the Northwest Jewelry Conference in August, with jewelry historians and industry professionals holding presentations and seminars. 
In his presentation at AGS Conclave Wednesday, Shane Decker armed the crowd with knowledge about the different types of salespeople and closes, and how to handle customers’ objections when trying to close a sale. 
Jewelers tend to stick with the basics when it comes to their showcases and lose sales because of it, says consultant Larry Johnson. In a seminar held Wednesday at Conclave, he addressed the top 10 display mistakes and how retailers can avoid them. 
Spending a total of four hours with a media buying consultant resulted in a statistical epiphany, so to speak, for one Pennsylvania retailer, changing the way he divvies up his budget among radio, broadcast television and cable.
The Prime Jewelry Group will host an invitation-only buying event in Miami this summer, bringing together high-end independent retailers with manufacturers. 
National Jeweler

Fine Jewelry Industry News

Since 1906, National Jeweler has been the must-read news source for smart jewelry professionals--jewelry retailers, designers, buyers, manufacturers, and suppliers. From market analysis to emerging jewelry trends, we cover the important industry topics vital to the everyday success of jewelry professionals worldwide. National Jeweler delivers the most urgent jewelry news necessary for running your day-to-day jewelry business here, and via our daily e-newsletter, website and other specialty publications, such as "The State of the Majors." National Jeweler is published by Jewelers of America, the leading nonprofit jewelry association in the United States.