NDC filed a complaint against Skydiamond for use of phrases like “diamonds made entirely from the sky.”
Coach’s Corner: A Reminder on the Importance of Integrity
Pat Henneberry writes that integrity is a value that’s not talked about nearly enough in the jewelry industry.
My father had more integrity than anyone I’ve ever known.
He was a great leader, too, and he instilled his values in me. I’ve actually never considered not being honest, transparent or fair.
On the wall of my office, I have a plaque that reads: “Do what is right; let the consequence follow.” It serves as a daily reminder that success will indeed come and go, but integrity is forever.
Integrity in the workplace is the one value I believe to be most important; next in line would be transparency.
Leaders know that transparency and integrity are the foundations of good leadership. So why is it so hard at times for people to understand that?
Leaders with integrity and transparency may not be the most popular of leaders, but they don’t care.
Integrity means doing the right thing because it is the right thing to do, at all times and in all circumstances, whether anyone is watching or not.
It is a state of mind and is not situational. If you compromise your integrity in small situations with little consequences, then it becomes easy to compromise on larger matters.
We work in an industry where integrity isn’t talked about nearly enough. And we live in a world where “the end justifies the means” has become an acceptable school of thought for far too many for way too long.
People committing an act of dishonesty tell themselves they had a perfectly valid reason why the end result justified their lack of integrity. What they don’t realize is that profit in dollars or power is temporary, but profit in a network of people who trust you as a person or your company as an entity is forever.
Good leaders know this.
They keep their promises. Yes, they might make promises carefully, even reluctantly, but once they have sworn to something, they follow through without fail, and they always tell the truth.
Leaders with integrity also always err on the side of fairness, especially when other people are unfair. As a matter of fact, the true mark of leadership is how fair you can be when other people are treating you unfairly.
Anyone can be a good leader; you don’t have to be the CEO of a corporation or the chairperson of the board.
You can be a great sales associate and lead your colleagues, or you can be a great manager or storeowner.
Trust me, it feels so much better to sell with integrity.
Pat Henneberry is president of consulting and sales training company The Jewelry Coach and an advocate for natural diamonds. Reach her at 512-203-3414, or on Facebook, Twitter or LinkedIn.
The Latest
John Carter received the AGS’s highest honor Tuesday afternoon at Conclave in Austin, Texas.
LVMH said the company performed well despite an uncertain geopolitical and economic environment.
With Ho Brothers, you can unlock your brand's true potential and offer customers the personalized jewelry experiences they desire.
B&D Sales and Service held a ribbon-cutting event for its new location in Cranston, Rhode Island.
It’s ultra-feminine and filled with gold, pearls, and soft pastels.
Emily Highet Morgan and Emily Bennett have joined the agency’s team.
For over 30 years, JA has advocated for the industry, fought against harmful legislation and backed measures that help jewelry businesses.
Its updated book for mountings is also now available.
She has been with the organization since 2010, most recently serving as its chief officer of PR and industry relations.
Joyce’s Jewelry sued the bank after cybercriminals drained its accounts of nearly $1.6 million through a series of wire transfers.
Hosted by Freeman’s | Hindman, the sale will take place May 7-8.
The auction house said all 24 timepieces offered in its underground sale of rare and avant-garde watches quickly found buyers.
From lab-grown diamonds and AI to the inevitable Taylor Swift mention, here are some of Conclave’s most intriguing educational offerings.
From cybersecurity liability to trade show coverage, insurance experts share tips on how to build the right policy.
The charm is a modern rendition of the evil eye amulet that has been worn for thousands of years.
Ahead of its trade show next month, TJS awarded free registration and accommodations to one jewelry professional and three students.
By the end of this year, SRK’s diamond manufacturing complexes will achieve net zero emissions, one of an impressive array of achievements.
Members can still sell lab-grown stones, it said, but only natural gems are allowed on the show floor.
The retailer also appointed two new board members, avoiding a proxy fight from a potential buyer.
The bridal collection consists of 35 engagement rings and seven wedding bands.
The crown introduced a dozen timepieces in Geneva, including a heavy metal version of its deep-sea divers’ watch.
The family-owned jeweler has a new education section on its website dedicated to the history of diamond cutting.
The limited-edition men’s rings can be customized with one of 12 team logos.
There is a willingness to comply with new government-mandated regulations, with an insistence that they should be practical and realistic.
The program, now live in Europe, will roll out to the U.S. this summer.
Colored gemstones and signed jewels are the focus of its upcoming Geneva sale.