The “What’s Your Signature?” campaign invites women to think about how they see themselves.
Pandora Sees US Sales Fall in Q1
They were down 10 percent due to a “difficult” retail environment, particularly in the country’s malls.

Copenhagen, Denmark--Pandora saw its U.S. sales decline for the second quarter in a row due to what it described as a “difficult” retail environment, particularly in the country’s malls.
The Copenhagen-based bead brand reported Tuesday that revenue in the United States was down 7 percent (10 percent in local currency) year-over-year in the first quarter.
Excluding the effects of the closing of 600 other points of sale (non-concept stores) and a large, one-off shipment to Jared the Galleria of Jewelry in Q1 2016, U.S. sales would have been flat.
The U.S. results were a drag on the performance of the Americas region, which recorded a 5 percent (9 percent in local currency) drop in sales to $247.4 million in the first quarter.
In addition to the slow mall traffic in the U.S., the company--which is focusing its marketing and promotional efforts on earrings, rings and necklaces--said introducing fewer new bracelets and charms for Valentine’s Day impacted sales.
Under its new reporting structure, Pandora no longer breaks out the number of “multi-branded stores”--a group that included the independent jewelers who carry the brand but don’t have shop-in-shops--in each market.
This metric has been a particular point of interest for independents in the U.S., many of whom have been cut out of Pandora’s distribution network in recent years.
Instead, Pandora now gives a count of concept stores in its largest markets and a global tally of what it now classifies under “other points of sale,” which includes multi-branded stores as well as shop-in-shops.
According to the figures released Tuesday, Pandora had 349 concept stores in the U.S. as of the end of the first quarter, compared with 328 a year ago, a 6 percent increase.
Globally, its other points of sale have shrunk by 16 percent in that same time frame, from 7,174 to 5,993.
The company also said it acquired 33 franchise concept stores in Q1, including 18 in the United States. It said revenue in company-owned and -operated concept stores is, on average, nearly 2.5 times higher than the revenue from a comparable concept store owned by a franchisee.
Globally, Pandora saw first quarter sales increase 9 percent (8 percent in local currency) year-over-year to $754 million. Revenue from Pandora-owned retail stores now represents 38 percent of total revenue.
A strong performance in the Asia-Pacific region and strength in ring, earring and necklace sales helped to offset the brand’s
Gross margin was 73.3 percent, down from 74.6 percent in the first quarter 2016, while EBITDA increased 7 percent to $274.6 million.
“We are very pleased with the performance in our important growth markets, with Italy, France and China continuing to show strong sales growth,” CEO Anders Colding Friis said in a company statement. “However, the retail climate in the U.S. remains difficult, which was reflected in our performance.”
During the first quarter, Pandora opened a second factory in Thailand and announced its expansion into India through a partnership with Pan India Charms & Jewellery Private Limited (Pan India).
The company’s guidance for 2017 remains unchanged. The Denmark-based bead and jewelry brand expects full-year sales to range from $3.36 billion to $3.50 billion, up from $2.92 billion last year.
Pandora plans to open 275 new concept stores in 2017, 25 percent (about 69 stores) of which will be located in the Americas.
Of those 275 stores opening globally, about half will be owned by Pandora, while the remaining 50 percent will be split equally between franchisees and third-party distributors.
The Latest

The big diamond’s sale added to the company’s revenue though the market remains “challenging” overall, particularly for smaller goods.

Rob Bates of The Jewelry Wire will also moderate a panel on the state of the jewelry industry during the virtual event.

You deserve to know what you are selling–to protect your customers as well as your business and your reputation.

The Jewelry Symposium will honor two industry veterans with lifetime achievement awards at its upcoming May event.


With their durability, brilliance, and beauty, diamonds are the perfect stone for everyday birthstone jewelry.

The retailer failed to file its annual report on time and said it may issue a going concern warning.

Every jeweler faces the same challenge: helping customers protect what they love. Here’s the solution designed for today’s jewelry business.

Smith recounts a recent trip to the post office that included an uncomfortable, embarrassing, and public exchange between two employees.

John Cowley, who has more than 30 years of experience, is succeeding Tearle as the lab’s chief financial officer.

Founder Erica Silverglide has designed 35 colorful pieces set with fluorescing gemstones for the brand's first finished jewelry offering.

“Ukrainian Jewelry | Contemporary Jewelry and Art Jewelry from Ukraine” features 33 contemporary Ukrainian designers and studios.

“The Golden Now” campaign celebrates the here and now with the brand’s signature styles and a selection of its new pieces.

Signet confirmed that Caffie, president of Zales and Banter, and Bentzen, who headed Blue Nile, have left the company.

The antique jewelry dealer talks about the importance of including Black Americans in jewelry history and preserving their stories.

Both its mines faced challenges last year, from operational issues to disruptions in the market.

Iconic pieces, like the Mike Todd Diamond Tiara, appear in the superstar’s new music video for her song inspired by the actress.

The luxury retailer, which went Chapter 11 in January, announced Thursday that it has secured $500 million in exit financing.

The NouvelleBox ballroom will feature independent jewelry designers, including Lene Vibe, Wyld Box Jewelry, and Kiaia Limited.

The one-of-a-kind locket, our Piece of the Week, opens to reveal three hidden images to keep close to your heart.

The new facility was also designed to better serve its growing customer base in Canada.

The campaign is a tribute to the year 1893, when Kokichi Mikimoto created the world’s first cultured pearl.

It is the only GIA school to offer the GIA Graduate Gemologist program in Chinese.

The initiative connects veterans and parents returning to the workforce with careers in jewelry retail.

The wholesale manufacturer and precious metals refiner has appointed Michael Angelo as its new national sales representative.

Foundrae also accused the jewelry giant of copying its mood board style of marketing.

A Patek Philippe for Tiffany & Co. timepiece owned by the American businessman who died on the Titanic will be offered at Freeman's Chicago.
























