Majors

Unsealed Documents Paint Troubling Portrait of Sterling

MajorsMar 01, 2017

Unsealed Documents Paint Troubling Portrait of Sterling

The documents are connected to the ongoing gender discrimination case against Sterling Jewelers and detail a culture where women were objectified, disrespected and scared.

Washington--The Washington Post published a report Monday detailing accounts of sexual harassment and objectification of women at Sterling Jewelers Inc., operator of the Kay and Jared chains. 

The article was based on more than 1,000 pages of sworn statements submitted as part of the ongoing class-action arbitration that accuses Sterling of pay and promotion discrimination against women. 

The arbitration itself does not contain any allegations of sexual harassment or impropriety, which David Bouffard, spokesman for Sterling parent company Signet Jewelers Ltd., pointed out were never pursued by the claimants’ attorneys despite “years of litigation, millions of pages of documentation and numerous depositions.”

But the documents reported on by the Post were filed as part of the case and had remained under wraps, until now.

The documents consist of declarations from about 250 women and men and detail reports of mandatory company meetings where women were “aggressively pursued, grabbed and harassed,” the Post story states.

One former Sterling employee said she didn’t like being alone anywhere and dreaded going to these meetings where women “were meat, being shopped.”

One former male employee told the Post that he was troubled by the climate at the retailer, writing in his declaration: “This culture of sexism and womanizing was so prevalent that female management employees were pressured to acquiesce and participate.”

Bouffard said in his statement sent Monday night that these allegations present a “distorted and inaccurate” view of the company.

They involve a very small number of individuals who worked for Sterling during the period covered by the class arbitration (2004 to present) and many of the allegations go back decades, he said.

Bouffard also noted that complaints reported to the company were “thoroughly investigated, and action was taken where appropriate.”

The report is another blow for Signet Jewelers Ltd., which already is grappling with slow sales and fallout from last year’s allegations of stone-swapping at Kay Jewelers stores.

The gender discrimination case against Sterling Jewelers, which accuses the retailer of paying female employees less and passing them over for promotions in favor of men, was first filed by a group of about 12 women in 2008.

Though Signet Jewelers fought against it, arbitrator Kathleen A. Roberts ruled in February 2015 that the women could pursue their claims as a class, though she threw out claims that the alleged discrimination was intentional.

The case now includes 69,000 former and current Sterling employees.

The documents obtained by the Post were employee statements that

were submitted as part of the arbitration that had been designated as confidential.

Attorneys for the women fought to make these documents public, eventually reaching an agreement with Sterling’s lawyers that the documents could be released as long as the names of executives and managers accused of harassment or abuse were redacted.

In its story, the Post said it had been asking to review the employee statements submitted as part of arbitration since 2015. More than 1,300 pages of sworn statements from 250 men and women were released Sunday and were the basis for the story that the Post published on Monday.

Bouffard said the sexual harassment allegations “are being publicized by claimants’ counsel to present a distorted, negative view of the company.”

The lead counsel for the women, Joseph M. Sellers of the Washington, D.C. firm of Cohen Milstein, did not respond to request for comment on the story Tuesday.

The Equal Employment Opportunity Commission (EEOC) has a separate lawsuit against Sterling Jewelers alleging the same--pay and promotion discrimination. That lawsuit was filed in federal court in 2008 on behalf of 44,000 women and is ongoing.
Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

Fabergé x 007 Octopussy egg and pendant
CrimeDec 04, 2025
Man Arrested After Allegedly Swallowing Fabergé Egg Pendant

The man was charged with theft, accused of ingesting the necklace while in a jewelry store in Auckland, New Zealand.

Exterior of renovated and expanded J.R. Dunn Jewelers
IndependentsDec 04, 2025
Step Inside JR Dunn Jewelers’ Giant New Store

The Florida independent expanded its store from 8,000 to 14,000 square feet, fulfilling the vision of its late co-founder, Jim Dunn.

DD-Email-Image-1872x1052 (1).jpg
Supplier BulletinDec 04, 2025
Introducing Shop Natural Day: A New Movement Celebrating Natural Diamonds

Sponsored by De Beers Group

Recipients Collage 2025 - NJ (1872 x 1050 px) (1872 x 1052 px).png
Brought to you by
Impacting Tomorrow Today

How Jewelers of America’s 20 Under 40 are leading to ensure a brighter future for the jewelry industry.

G-Shock DWN5600 Ring
WatchesDec 04, 2025
Casio Shrinks its G-Shock Watch

The classic 5600 series G-Shock has been scaled down to about a tenth of its size, becoming a fully functioning watch ring.

Weekly QuizDec 04, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Accredited Gemologists Association logo
Events & AwardsDec 04, 2025
AGA Announces 2026 Tucson Speaker Lineup

The association’s annual conference and gala will take place Feb. 4, 2026, during the Tucson gem shows.

 CBG logo
Events & AwardsDec 04, 2025
CBG Announces Speaker Lineup for 2026 Miami Event

The January show will include a workshop for jewelry retailers on implementing AI to strengthen their businesses.

roseco-catalog.png
Brought to you by
Roseco Releases New Full-Line Catalog

Roseco’s 704-page catalog showcases new lab-grown diamonds, findings, tools & more—available in print or interactive digital editions.

Miley Cyrus and Maxx Morando Engagement Ring
TrendsDec 03, 2025
Miley Cyrus Debuts Edgy Engagement Ring

Fellow musician Maxx Morando proposed to the star with a chunky, cushion-cut diamond ring designed by Jacquie Aiche.

Costco store
Policies & IssuesDec 03, 2025
Costco Joins Growing Wave of Retailers Suing for Tariff Refunds

The retailer, which sells billions in fine jewelry and watches, is suing the Trump administration and U.S. Customs and Border Patrol.

Shoppers in a mall
SurveysDec 03, 2025
A Record 202.9M Shoppers Turned Out Thanksgiving Weekend

Black Friday is still the most popular shopping day over the five-day holiday weekend, as per the National Retail Federation’s survey.

Faberge The Winter Egg
AuctionsDec 03, 2025
Fabergé’s 'The Winter Egg' Achieves Record $30M

The historic egg, crafted for Russia's ruling family prior to the revolution, was the star of Christie’s recent auction of works by Fabergé.

Vera Wang Love lab grown diamond engagement ring
FinancialsDec 02, 2025
Signet Jewelers’ Q3 Sales Up Amid Continued Focus on Lower Price Points

The retailer offered more fashion jewelry priced under $1,000, including lab-grown diamond and men’s jewelry.

Briony Raymond holding Briony Raymond Eau De Parfum
CollectionsDec 02, 2025
Briony Raymond Introduces First Fragrance

The eau de parfum is held in a fluted glass bottle that mirrors the decor of the brand’s atelier, and its cap is a nod to its “Sloan” ring.

The Finsch diamond mine in South Africa, owned by Petra Diamonds Ltd.
SourcingDec 02, 2025
Petra Diamonds Elevates Interim CEOs to Permanent Status

Vivek Gadodia and Juan Kemp, who’ve been serving as interim co-CEOs since February, will continue to lead the diamond mining company.

Retail Jewelers Organization logo
IndependentsDec 02, 2025
RJO Welcomes Its 1,200th Retail Member

Witt’s Jewelry in Wayne, Nebraska, is the organization’s new milestone member.

Gemologist, geologist, and editor Brendan M. Laurs
SourcingDec 02, 2025
Brendan Laurs Honored With 2025 Bonanno Award

Laurs is the editor-in-chief of Gem-A’s The Journal of Gemmology and an expert on the formation of colored gemstone deposits.

Empress Eugénie pearl and diamond tiara
CrimeDec 01, 2025
Fourth Man Charged in Louvre Jewelry Heist

The man, who has a criminal history, is suspected of being the fourth member of the four-man crew that carried out the heist.

Van Cleef & Arpels zipper necklace Christies
AuctionsDec 01, 2025
Christie’s Presents ‘Splendor & Style’ Collection

The single-owner collection includes one of the largest offerings of Verdura jewels ever to appear at auction, said Christie’s.

Lustig Jewelers employees in store
IndependentsDec 01, 2025
Lustig Jewelers’ New Owner Is a Fellow Chicago Jeweler

Michael Helfer has taken the reins, bringing together two historic Chicago jewelry names.

Movado Connect 2.0 watches
FinancialsNov 26, 2025
Movado CEO Talks Tariffs, Growing Interest in Accessible Luxury Watches

During its Q3 call, CEO Efraim Grinberg discussed the deal to lower tariffs on Swiss-made watches, watch market trends, and more.

Rosior Pumpkin Ring
TrendsNov 26, 2025
Piece of the Week: Rosior’s Pumpkin Ring

Rosior’s high jewelry cocktail ring with orange sapphires and green diamonds is the perfect Thanksgiving accessory.

Greenwich St. Jewelers Embrace Your True Colors Holiday Campaign
IndependentsNov 26, 2025
Greenwich St. Jewelers Launches Colorful Holiday Campaign

The “Embrace Your True Colors” campaign features jewels with a vibrant color palette and poetry by Grammy-nominated artist Aja Monet.

Alejandro Cuellar
MajorsNov 26, 2025
Serafino Consoli Names New VP of Sales, Brand Development for the Americas

Luxury veteran Alejandro Cuellar has stepped into the role at the Italian fine jewelry brand.

Grandview Klein scholarships
Events & AwardsNov 26, 2025
Grandview Klein Presents 4 Scholarships in Namibia

The company gave awards to four students at the Namibia University of Science & Technology, including one who is a Grandview Klein employee.

Margaret “Maggie” Hoisik
IndependentsNov 25, 2025
Pearl Stringer Margaret Hoisik Dies

She is remembered as an artist who loved her craft and was devoted to her faith, her friends, and her family.

Finestar manufacturing
SourcingNov 25, 2025
Finestar Opens Diamond Manufacturing Facility in Johannesburg

It joins the company’s other manufacturing facilities globally, including in India, Botswana, and Namibia.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy