Texas Jewelry Store Employee Shot in Armed Robbery

showcase keys, alarm codes and safe combinations could become a security issue if they’re in the possession of former employees. The jeweler may need to make changes to prevent any misuse.

7. Jewelers might want to consider shortening or adjusting store hours, especially so their store isn’t the only open business in the neighborhood.

8. Retailers engaging in curbside pick-up should keep the following in mind:

--Look out for criminals who may be waiting nearby, probably in cars, and watching the store;
--Repairs or items ordered online or by phone should be paid by credit card prior to pick-up;
--Two employees should handle pick-ups, with one surveilling the area and handling the door while the other goes to the car to deliver the merchandise;
--Don’t have fixed or posted hours for pick-up; instead make them by appointment, with the car description and license plate number obtained beforehand;
-- Customers arranging for curbside pick-up should be given a designated area as close to the front of the store as possible and visible from inside the store;
--Know the details and limits of jewelers block insurance coverage when delivering merchandise outside the store;
--Let local police know when the store is reopening and that it will engage in curbside pick-up so additional patrols can be made to the store’s location.

9. Keep various COVID-19 supplies in the store: extra gloves and masks for employees and customers, hand sanitizer, disinfectant for wiping showcases and door handles, and jewelry cleaner for wiping jewelry and watches before and after presentation.

10. The basic security principles always preached by JSA will be more important than ever, the organization said in its alert. Follow these standard crime prevention procedures, even when operating with a reduced staff.

--Don’t resist in a robbery.
--Look for red flags to help spot criminals, like three or more people wanting to enter together, nervous behavior and body language, inappropriate clothing for the season and staring up at cameras.
--Follow opening and closing protocols with two employees.
--Keep all showcases locked, except when taking merchandise out or putting it back.
--Show one item at a time.
--Don’t bring goods home.
--Put goods away each night in a safe or vault or, at minimum, put less expensive merchandise in a locked drawer or closet out of sight.
--Respond to all alarms accompanied by security, alarm or police personnel. A full inspection of the interior and exterior of the premises is necessary.