Salesfloor CEO Oscar Sachs shares how to implement virtual selling and how customers prefer to connect.
Jewelry’s reigning Instagram queen shares her personal career trajectory and social media tips and tricks.
National Jeweler chatted with expert Çiğdem Lüle about the discipline and its benefits, how they study it, and projects she’s worked on.
Olark CEO Ben Congleton explains how a chat feature can improve the overall customer experience.
National Jeweler’s four editors reflect on how the industry has adapted and what they’ve learned over the last 12 months.
The second-generation business owner shares her insights on retail innovation.
National Jeweler asked a lapidary, retailer and social media expert what users should know as they dive into the video platform.
From moonstone to rose quartz, gemologist Isabelle Corvin shares love stone lore just in time for Valentine’s Day.
Bill Boyajian and Glenn Ballard discuss putting aside egos, financial preparedness, managing expectations and more.
Beanie Major, Randi Molofsky and Jen Cullen Williams opine on the styles to look out for in 2021.
Take a virtual trip to the University of Arizona in Tucson with Museum Manager Eric Fritz in National Jeweler’s latest webinar.
Not every holiday gift hits the mark, which is why retailers must have a seamless process in place for accepting returns and exchanges.
Sherry Smith, Peter Smith and Edahn Golan talk about how the industry ended 2020 and where it is, potentially, headed in the new year.
In the latest webinar, the editorial team talks about their favorite stories and highlights from the year.
Severine Ferrari of Engagement 101 and The Knot’s Shelley Brown talk trending shapes, pandemic shopping, and the average cost of an engagement ring right now.
Derek Katzenbach, Jeff Hapeman and Nolan Sponsler discuss what sets them apart, how social media has changed the game and sourcing during the pandemic.
Annie Doresca and Elyssa Jenkins discuss how the organization got started and where it’s headed in the latest episode of “My Next Question.”
From Black Friday to consumer insights, retail expert Nicole Leinbach Reyhle shares her predictions for the holiday season.
Two leading fine jewelry publicists weigh in on how to speak with customers during a global health crisis, and in times of social and political turmoil.
National Jeweler chats with two experts about how jewelers and designers can best connect with clients during the season ahead.