Smith uses a comment he overheard in the grocery store to remind retailers that their job is to inspire buying behavior, not just sell.

Peter Smith

Jewelers who misinterpret the state of the jewelry market risk employing the wrong retail strategy, cautions columnist Sherry Smith.

Sherry Smith

Smith recounts a recent trip to the post office that included an uncomfortable, embarrassing, and public exchange between two employees.

Peter Smith

As gold prices rise, today’s retailers are looking for alternatives at prices that will appeal to wider audiences.

These customer behavior patterns say a lot about how successful your jewelry store is going to be this year, Emmanuel Raheb writes.

Emmanuel Raheb

Diamond jewelry was the star of the event formerly known as the SAG Awards.

Natalie Francisco

Emmanuel Raheb discusses the rise of “GEO” and the importance of having well-written, quality content on your website.

Emmanuel Raheb

With the trade and customer trust in mind, GIA® developed NextGem™ – on-demand training designed specifically for retail.

Smith encourages salespeople to ask customers questions that elicit the release of oxytocin, the brain’s “feel-good” chemical.

Peter Smith

Sherry Smith unpacks independent retailers’ January performance and gives tips for navigating the slow-growth year ahead.

Sherry Smith

From cool-toned metal to ring stacks, Associate Editor Natalie Francisco highlights the jewelry trends she spotted at the Grammy Awards.

Natalie Francisco

In his new column, Smith advises playing to your successor's strengths and resisting the urge to become a backseat driver.

Peter Smith

Whether you recognize their jewels or are just discovering them now, these designers’ talent and vision make them ones to watch this year.

Natalie Francisco

Data built on trust, not tracking, will be key to success going forward, as the era of “borrowed attention” ends, Emmanuel Raheb writes.

Emmanuel Raheb

Pete’s boundless curiosity extended beyond diamond cut and he was always eager to share his knowledge with others, no matter the topic.

Michelle Graff

In a market defined by more selective consumers, Sherry Smith shares why execution will be independent jewelers’ key to growth this year.

Sherry Smith

Associate Editor Natalie Francisco highlights her favorite jewelry moments from the Golden Globes, and they are (mostly) white hot.

Natalie Francisco

As the shopping mall model evolves and online retail grows, Smith shares his predictions for the future of physical stores.

Peter Smith

Articles about crime, engagement rings, and a necklace worn in the World Series generated the most interest among readers.

Michelle Graff

Helzberg’s Chief Retail Officer Mitch Maggart shared details about its tests of a new store concept rooted in an elevated luxury experience.

Lenore Fedow

The National Jeweler editors revisit the most noteworthy industry happenings and design trends from 2025.

Lauren McLemore

Chandler got his start at Michelson Jewelers and has served as DCA president and CEO since 2001. He will retire at the end of the month.

Michelle Graff

Associate Editor Natalie Francisco plays favorites with Piece of the Week, selecting a standout piece of jewelry from each month of 2025.

Natalie Francisco

Here are six ideas for making more engaging content for Instagram Reels and TikTok, courtesy of Duvall O’Steen and Jen Cullen Williams.

Most customers who walk into your store this month have made up their minds. Your job is to validate their choice, Emmanuel Raheb writes.

Emmanuel Raheb

At the 2025 World Series, the Los Angeles Dodgers’ Yoshinobu Yamamoto sported a custom necklace made by California retailer Happy Jewelers.

Lauren McLemore

Smith cautions retailers against expending too much energy on things they can’t control, like the rising price of gold.

Peter Smith