The jewelry retailer announced changes to its store network and brand portfolio during its fourth-quarter earnings call.
70% of Consumers Are Interested in Ethically Sourced Gold
That number is expected to increase as Generation Z gets older and, hopefully, starts buying more jewelry, the World Gold Council found in a new survey.

The London-based organization questioned more than 18,000 investors and consumers in six countries—the United States, India, China, Canada, Germany and Russia—to discern their attitudes about gold as an investment and adornment.
Overall, the survey found that among the 6,115 consumers surveyed, 48 percent have bought gold in the past/would consider buying again, while 38 percent have never bought gold but haven’t ruled it out as a purchase.
Only 13 percent said they will never buy gold.
The survey also showed consumers are interested in where their gold comes from and what impact it has on the people who mine it.
And the younger consumers are, the more concerned they’re likely to be.
The Conscious Consumer
Ethical and environmental issues do not necessarily stop potential gold buyers from getting a piece, with only 23 percent of survey-takers citing these concerns as a barrier to purchase.
But when describing their ideal gold jewelry purchase, 70 percent of gold jewelry buyers said they would like to purchase pieces that are “produced ethically,” with minimal impact on the environment and fair and modern working conditions for those who mine it.
In an interview with National Jeweler on Monday, World Gold Council Director of Market Intelligence Alistair Hewitt said consumers want more information about the origin of their gold, and the industry could do a better job educating them.
“Responsibly sourced and responsibly mined gold is hugely important, and the vast majority of the gold mined in this world is produced in a responsibly sourced way,” he said.
“More could be done in communicating that to end consumers.”
Environmental concerns are particularly pronounced among Gen Z consumers, who are roughly 9 to 22 years old (though only those ages 18-22 were included in the survey).
Some members of this up-and-coming generation feel they face an uncertain future due to environmental destruction; they are the generation staging school strikes over climate change, sparked by one of their peers, 16-year-old Greta Thunberg of Sweden.
In the U.S., 18 percent of consumers ages 39 and up and 19 percent of millennials (ages 23-38) said they would buy gold jewelry within the next 12 months. That number slips to 11 percent among Gen Zers.
The biggest drop-off in Gen Z purchases of gold is in China, where only 12 percent of consumers in this age group intend to buy gold jewelry in the next year, compared with 37 percent of millennials and 42 percent of those age 39 and up.
Hewitt said this largely due to a shift in values, as younger Chinese consumers, brought up in a world in which they have more income, technology and choices, do not have the same connection to gold as their parents.
“It’s a real battle to engage with these people because they don’t necessarily want to be going into a jewelry store buying jewelry. They might want to be going off and enjoying a holiday [instead].
“The experiential purchase is hugely significant in Gen Z across the board, but especially in China. There’s even more intense competition for a share of their wallet that’s drawing their attention away [from jewelry].”
Social and environmental concerns around gold are expected to become more important in the years ahead as more members of Gen Z age into adulthood.
As the report put it: “As they become older, and richer, this will become even more relevant.”
Other Takeaways
Here are five more points of interest from the World Gold Council’s survey on gold jewelry buying.
— Trust is an issue. Among those surveyed who said they’ve never bought gold jewelry but would consider it, 28 percent said a lack of trust was a significant barrier to purchase, with 19 percent concerned about the metal’s purity (18 karat, 14 karat, etc.) being as represented and 14 percent saying they don’t trust the retailers who sell gold.
— Online sales lag. Among competitors, gold jewelry is the least likely (14 percent) to be bought online, trailing silver (21 percent), diamonds (17 percent) and platinum (25 percent).
Hewitt said wedding purchases in India and China, which are traditionally done in person, contribute to gold’s falling behind online.
The report noted: “If buyers are convinced by a website’s trustworthiness, and the ability to return items, and they are engaged in a purchasing experience within a secure environment, they will be more likely to use an online platform.”
— Millennials in the U.S. pick rose gold more often than older consumers. Among those ages 23-38, 31 percent said they bought or received a piece of rose gold jewelry in the past 12 months, compared with 15 percent of those age 39 and up.
— Gen Yers also like white gold. Among those ages 23-38, 35 percent received a piece of jewelry that is white gold, compared with 30 percent of those ages 39 and up.
The percentage comparisons for yellow gold were 51 and 62, respectively.
— For some, gold is too “flashy.” Three-quarters of gold considerers globally don’t buy because of “fashion barriers.” They feel gold can come across as “too flashy” and may opt for silver or diamonds instead, the survey states.
A microsite detailing the findings on a more granular level, RetailInsights.gold, went live Tuesday morning.
Hewitt said WGC will complete more detailed reports for each country, including the U.S., and hopes to publish them in the next six months.
“This is a big, high-level thematic report. The real value for the industry, I think, will probably come when we delve down into the country and sector-specific reports,” he said.
The Latest

The historic stone, which sold at Elmwood’s in London, is the largest white diamond to be offered on the U.K. market in more than a decade.

Three-time Grammy award-winning artist Nelly is set to perform at the annual event at Tao Beach in Las Vegas on May 31.

You deserve to know what you are selling–to protect your customers as well as your business and your reputation.

The model and fashion editor’s gold evening bags were the top lots at the London sale, going for more than $25,000 each.


Fresh off winning the David Yurman Gem Awards Grant, Nelson discusses the ring that launched his career and his plans for the future.

The “stunning” Type IIb stone was found via x-ray technology at its Karowe mine in Botswana.

Every jeweler faces the same challenge: helping customers protect what they love. Here’s the solution designed for today’s jewelry business.

“The Basics of Jewelry” has been updated to include modern topics and visuals.

Held just before the Oscars, the jewelry industry’s big awards show had its share of standout jewelry, gowns, and acceptance speeches.

The Brazilian mine’s new collection features cabochons in soft, muted shades like silver and lilac.

The Academy Award-winning actress stars in Tiffany & Co.’s latest commercial, which debuted Sunday night during the Oscars.

The organizational change follows Kering’s promise of a transformation after declining sales in 2025.

Natalie Francisco rounds up the top Oscars jewels, including Rose Byrne’s Taffin necklace with a more than 20-carat yellow-brown diamond.

Béatrice Goasglas has been with TAG Heuer since 2018. She is the first woman to head the 166-year-old, LVMH-owned watch brand.

The store features the first in-store build for the jeweler’s in-house “Bella Ponte” bridal brand.

The live fine jewelry auction will take place later this week, showcasing antique pieces, rare gemstones, and signed jewels.

Our Pieces of the Week honor the 2026 nominees for the Gem Award for Jewelry Design, Silvia Furmanovich, Cece Fein-Hughes, and Catherine Sarr.

The 24-piece watch collection is set to debut in spring 2027.

Pooler, who has more than 25 years’ experience in jewelry, is now chief operating officer of Modani Jewels, Soham Diamonds, and SNJ Creations.

The reopening of the Waldorf Astoria means a homecoming for the industry group’s annual event, which will take place Saturday.

McCormack looked to the 19th century’s “golden age” of astronomy when designing her new celestial-themed collection.

Nelson will be honored as the inaugural grant winner at the Gem Awards gala on Friday.

The new smart design software allows jewelers to configure, price, and confirm a custom engagement ring in real time for in-store customers.

The 10,000-square-foot diamond manufacturing facility officially opened in late February and employs 50 people.

The MJSA Education Foundation’s scholarships support students pursuing jewelry careers.

The largest white diamond to come to market in the U.K. in more than a decade, the VVS1, I-color stone is expected to top $1 million.























