Financials

Richemont’s Jewelry Sales Resilient in a Rough Q4

FinancialsMay 15, 2020

Richemont’s Jewelry Sales Resilient in a Rough Q4

The luxury titan behind Cartier and Van Cleef posted an 18 percent drop in quarterly sales amid the coronavirus pandemic.

20200515_Piaget_cuff.jpg
A Piaget cuff in 18-karat pink gold set with a 6.68-carat purplish-pink spinel, red spinel, pink spinel, pink sapphire, spessartite garnet and diamonds. Richemont’s jewelry division was a growth driver in the fourth quarter.

Geneva—Richemont posted a double-digit drop in fourth-quarter sales as the COVID-19 pandemic took its toll, but said better days may lie ahead as it notes strong demand at its reopened boutiques in China.

Sales in the company’s fiscal fourth quarter, which ended March 31, dipped 18 percent year-over-year at actual exchange rates with the Asia-Pacific region hit especially hard.

Protests in Hong Kong coupled with the COVID-19 pandemic contributed to a 36 percent drop in sales, including a 67 percent decline in Hong Kong.

In the Americas, quarterly sales were up 9 percent year-over-year while in Europe, sales were down 9 percent.

Richemont noted its jewelry brands and online distributors were growth-drivers and “showed resilience” despite the rough quarter.

“The luxury goods industry is in a privileged position,” said Chairman Johann Rupert in a statement, adding that hard luxury products are the embodiment of “centuries of heritage and craft skills.”

“Cartier was established in 1847 and has survived two world wars; Vacheron Constantin began manufacturing watches in its current premises in Geneva in 1755,” he said. “Our maisons will survive these difficult times, supported by the strength of Richemont’s balance sheet.”

In the full fiscal year ended March 31, sales were flat at constant exchange rates, totaling €14.24 billion ($15.37 billion), slightly higher than the €14.1 billion ($15.2 billion) analysts had expected.

Excluding online sales, annual sales were down 3 percent year-over-year at constant exchange rates.

Retail sales (sales at Richemont-owned and -operated boutiques) dipped 2 percent at constant exchange rates, which the company attributed to the protests in Hong Kong and France earlier in the fiscal year as well as the impact of the COVID-19 pandemic starting in January.

Wholesale sales fell 5 percent with growth in Japan offset by declines in other regions as a result of store closures and social unrest.

Its specialist watchmakers division, which also includes A. Lange & Söhne and IWC Schaffhausen, also weighed on wholesale results as it continued to focus on optimizing its wholesale network and balancing sell-in with sell-out, said Richemont.

Online sales posted double-digit growth in nearly every region, up 14 percent at constant exchange rates and accounting for 19 percent of sales for the year, up from 16 percent a year ago.

Sales in Richemont’s jewelry division were up 2 percent at actual exchange rates in the fiscal year, reaching €7.22 billion ($7.80 billion) with strong online sales.

Richemont attributed the increase in part to the opening of

the virtual Cartier flagship store on TMall’s Luxury Pavilion in January, a website operated by Chinese tech titan Alibaba Group.

Jewelry collections that performed particularly well included Cartier’s new “Clash de Cartier” collection and Van Cleef & Arpels’ “Juste un Clou” and “Perlée” lines.

As for the jewelry brand’s watch offerings, Cartier’s revamped Baignore and Santos de Cartier did well alongside Van Cleef & Arpels’ Alhambra collections.

Buccellati, the Italian jewelry brand Richemont acquired in September 2019, also performed well, especially the “Macri” collection.

The jewelry segment posted mid- to high single-digit sales growth in the Americas, Europe, and Japan, which offset a decline in the Asia-Pacific region.

The company recently renovated its Van Cleef & Arpels store on Los Angeles’ Rodeo Drive and relocated the Cartier boutique in China World Beijing.

Its specialist watchmakers division faced a “challenging environment” with sales slipping 4 percent to €2.9 billion ($3.13 billion).

The division performed well in the Americas and Japan, but retail and wholesale sales were down overall.

The company highlighted the performance of Panerai’s new “Submersible Carbotech” collection and the anniversary editions of A. Lange & Söhne’s “Lange 1.”

Richemont’s operating results sank 20 percent as a result of lower sales, higher gold prices, “strict” cost control, and a stronger Swiss franc, which was partly mitigated by a stronger U.S. dollar.

By region, full-year sales in the Americas grew 6 percent at constant exchange rates to €2.81 billion ($3.03 billion).

European sales were up 4 percent, while sales in Japan dipped 1 percent. Sales in Asia-Pacific, the company’s largest region, fell 6 percent.

The Middle East and Africa posted a 3 percent dip in sales.

As for fiscal guidance, Rupert said there is “very limited visibility as to what the year ahead holds.”

But he said there are signs of improvement, noting the company’s 462 boutiques in China have seen “strong demand” since reopening in March.
Lenore Fedowis the senior editor, news at National Jeweler, covering the retail beat and the business side of jewelry.

The Latest

Dawn dish soap, Dove soap, M&M candy, Tylenol
SurveysJan 30, 2026
These Are the Top Brands of 2026, Says YouGov

From tech platforms to candy companies, here’s how some of the highest-ranking brands earned their spot on the list.

Etiq Khol Ring
CollectionsJan 30, 2026
Follow the Beat With Etiq’s ‘Khol’ Ring

The “Khol” ring, our Piece of the Week, transforms the traditional Indian Khol drum into playful jewelry through hand-carved lapis.

Arch Crown Tag & Label 2026 Catalog
MajorsJan 30, 2026
Arch Crown’s 2026 ‘Tag & Label’ Catalog Is Here

The catalog includes more than 100 styles of stock, pre-printed, and custom tags and labels, as well as bar code technology products.

MJSA Apprenticeship Guide
Brought to you by
The MJSA Mentor & Apprenticeship Program: Attracting & Training the Next Generation of Bench Jewelers

Launched in 2023, the program will help the passing of knowledge between generations and alleviate the shortage of bench jewelers.

Ghirardelli Chocolocket
CollectionsJan 29, 2026
Ghirardelli’s ‘Chocolocket’ Returns for Valentine’s Day

The chocolatier is bringing back its chocolate-inspired locket, offering sets of two to celebrate “perfect pairs.”

Weekly QuizJan 29, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Step-cut Colombian emerald ring London Jewels Bonhams
AuctionsJan 29, 2026
These Were Bonhams’ Top 10 Jewelry Lots in 2025

The top lot of the year was a 1930s Cartier tiara owned by Nancy, Viscountess Astor, which sold for $1.2 million in London last summer.

Red Rubies AGTA
SourcingJan 29, 2026
Stuller Website to Mark AGTA-Sourced Gemstones

Any gemstones on Stuller.com that were sourced by an AGTA vendor member will now bear the association’s logo.

JamAlert 1872x1052.png
Brought to you by
How Jewelers Can Fight Back Against Cell Jammers

Criminals are using cell jammers to disable alarms, but new technology like JamAlert™ can stop them.

Audemars Piguet Atlanta Store Artwork
WatchesJan 29, 2026
Audemars Piguet Opens AP House in Atlanta

The Swiss watchmaker has brought its latest immersive boutique to Atlanta, a city it described as “an epicenter of music and storytelling.”

Anza Gems gemstones
SourcingJan 28, 2026
Ethical Gem Fair to Debut Designer Showcase in Tucson

The new addition will feature finished jewelry created using “consciously sourced” gemstones.

National Jeweler columnist and jewelry sales expert Peter Smith
ColumnistsJan 28, 2026
Peter Smith: Setting the Next Generation Up for Success

In his new column, Smith advises playing to your successor's strengths and resisting the urge to become a backseat driver.

Hand holding shopping bags
SurveysJan 28, 2026
Consumer Confidence Falls Below Pandemic Lows in January

The index fell to its lowest level since May 2014 amid concerns about the present and the future.

Foundrae Aspen Store
IndependentsJan 28, 2026
Foundrae Heads to Aspen for Latest Store Opening

The new store in Aspen, Colorado, takes inspiration from a stately library for its intimate yet elevated interior design.

GemFair x DBL Toi et Moi Ring
CollectionsJan 27, 2026
De Beers London, GemFair Debut New Collection Highlighting Artisanal Diamonds

The collection marks the first time GemFair’s artisanal diamonds will be brought directly to consumers.

Montana sapphire
SourcingJan 27, 2026
GemGuide Launches Pricing for Montana Sapphires

The initial charts are for blue, teal, and green material, each grouped into three charts categorized as good, fine, and extra fine.

Clientbook
TechnologyJan 27, 2026
Clientbook Launches Appointment Booking Tool

The new tool can assign the appropriate associate based on the client or appointment type and automate personalized text message follow-ups.

Columbia Gem House celestial shapes
SourcingJan 26, 2026
Tucson Preview 2026: Earthy Tones and Innovative Shapes

Buyers are expected to gravitate toward gemstones that have a little something special, just like last year.

Diamond center in Saurimo, Angola
SourcingJan 26, 2026
Angolan Diamond Cos. Join NDC as Rio Tinto, Murowa Exit

Endiama and Sodiam will contribute money to the marketing of natural diamonds as new members of the Natural Diamond Council.

Francesca’s boutique
MajorsJan 26, 2026
Francesca’s To Close All Stores

The retailer operates more than 450 boutiques across 45 states, according to its website.

Thomas Davis, Monalisa DePina, Jamie Batiste, Namwezi Nicole Batumike, Lavina Hunt-Lewis
MajorsJan 26, 2026
BIJC Names 5 New Board Members

The new members’ skills span communications, business development, advocacy, and industry leadership.

Tiffany & Co. Celebrating Love Stories Since 1837 Campaign
CollectionsJan 26, 2026
Tiffany & Co. Celebrates 189 Years of Love Stories

The jeweler’s 2026 Valentine’s Day campaign, “Celebrating Love Stories Since 1837,” includes a short firm starring actress Adria Arjona.

DCA colored gemstone course
GradingJan 26, 2026
DCA Updates Colored Gemstone Course

The new features include interactive flashcards and scenario-based roleplay with AI tools.

Deutsch & Deutsch jewelers team
MajorsJan 23, 2026
Watches of Switzerland Acquires 4-Store Jewelry Chain in Texas

Family-owned jewelry and watch retailer Deutsch & Deutsch has stores in El Paso, Laredo, McAllen, and Victoria.

Baume & Mercier Riviera 10812 pink watch
WatchesJan 23, 2026
Damiani Group to Acquire Baume & Mercier

The Italian luxury company purchased the nearly 200-year-old Swiss watch brand from Richemont.

Martin Katz snowflake earrings
TrendsJan 23, 2026
Martin Katz’s Earrings Call to Mind Wintry Weather

Micro-set with hundreds of diamonds, these snowflake earrings recreate “winter’s most elegant silhouette,” and are our Piece of the Week.

Ella Blum
MajorsJan 23, 2026
Rembrandt Charms Names New Director of Creative, Brand Strategy

Ella Blum was appointed to the newly created role.

National-Jeweler_1872x1502_B copy.png
Supplier BulletinJan 22, 2026
The Rise of Centralized Sourcing in the Colored Gemstone Market

Sponsored by RapNet

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy