Independents

Two Indiana jewelers are ‘Open for Service’

IndependentsAug 12, 2016

Two Indiana jewelers are ‘Open for Service’

Following the passage of a controversial religious freedom law, at least two Hoosier State jewelers are among the businesses that want to make their stance on discrimination known.


The “Open for Service” sticker on the door of Robert Goodman Jewelers in Zionsville, Ind. 
Indianapolis--While lawmakers in Indiana do damage control after the passage of last week’s controversial religious freedom law, at least two jewelers are among the state’s businesses slapping an “Open for Service” sticker on their front door.

Passed by the state’s General Assembly and signed into law by Gov. Mike Pence Thursday, the Religious Freedom Restoration Act, or RFRA, was designed to protect individuals or companies from being forced to doing something that conflicts with their religious beliefs, lawmakers say.

Critics allege the bill would allow business owners to discriminate against the LGBT community, to refuse service to people based on their sexual orientation.

The law caused widespread blowback across the country, with large corporations like Columbus, Ohio-based Angie’s List and San Francisco-based Salesforce.com among the first vowing to dial down business in the Hoosier State. Even the N.C.A.A., which is set to begin its men’s Final Four basketball tournament in Indianapolis this coming weekend, is expressing concern over the message the legislation sends.

Smaller businesses in Indiana also have been public about their disdain over the RFRA, so much so that they’ve propelled a simple website into a national movement.

About two weeks ago, before the RFRA even became law, a Valparaiso, Ind. native named Josh Driver put up OpenforService.org and created its $10 stickers and online badges with the idea that Indiana businesses could use them to show their support for all people, regardless of sexual orientation.

“This business serves everyone,” the sticker reads, followed by, in smaller font, “Learn more and find other companies that celebrate an open economy at OpenForService.org.”

A wide variety of businesses have embraced Open for Service, including bakeries, breweries and at least two independent jewelers, and the movement has attracted attention from business owners as far away as New York and Los Angeles, according to a story on Driver by The Indianapolis Star.

Bob Goodman, a third generation jeweler who owns and operates Robert Goodman Jewelers with his wife Rose-Marie, said he was one of the first merchants on Main Street in Zionsville, Ind. to purchase and put up his Open for Service sticker, after learning about the movement from a customer via a Facebook message.

“It fits who we are,” he said. “We are here to take care of anybody who walks in our

store … (sexual orientation) is not important. I don’t care. It has absolutely no importance, as far as we are concerned. It’s not my business. It doesn’t define the individual in any way, shape or form.”

Robert Goodman Jewelers has the Open for Service logo as its profile picture on both Twitter and Facebook, and has the actual physical sticker affixed prominently to its front door.

Goodman, who has been in the jewelry industry for 41 years, said the thought of the sticker offending potential customers never even crossed his mind. He said if they don’t like his views--if they, for example, came in and were put off when they saw him helping a same-sex couple--then so be it. He doesn’t want to help them anyway.

“This is a decision of right and wrong,” Goodman said emphatically. “This isn’t a business decision.”

In nearby Greenwood, Ind., Bob McGee, owner of McGee Jewelers and a past president of the Indiana Jewelers Association, also put up an Open for Service sticker on his store’s door. He said he heard about the movement from one of his employees, who is a member of the LGBT community.

“There was a time 40 years ago when I may have been slightly homophobic,” the 64-year-old jeweler admits.

But as he grew older and learned more about the world around him, and as many friends came out over the years, McGee changed his view.

Today, he said his store has gained a reputation among same-sex couples as the place to go for jewelry, though McGee is quick to point out that that is not the reason he put up the Open for Service sticker. “Our customer base pretty well knows us,” he said.

Like Goodman, he said he just believed it was the right thing to do. 

While politicians tend to ignore barbs from the opposing party and criticism in the media, the potential loss of business certainly is one thing that gets their attention, and quickly.

The New York Times reported Monday that lawmakers in Indiana already have said they plan to amend the law to make it clear it does not allow discrimination against gays and lesbians.

McGee said if a change in wording is what is needed to satisfy everyone, then the legislature should do it. Whatever the outcome, however, he said he doesn’t think there’ll be any business owners in Indiana refusing to wait on or serve customers.

“A lot of the business owners feel like this is much ado about nothing,” he said. “I don’t know of a single merchant who even whispers in their sleep about turning anyone away who has money to spend. I love anybody who will spend money.”

Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

Buccellati jewelry
FinancialsMay 17, 2024
Richemont Appoints Van Cleef & Arpels’ Nicolas Bos as New CEO

The announcement coincided with its full-year results, with growth driven by its jewelry brands.

Watches of Switzerland Mall of America store
FinancialsMay 17, 2024
Watches of Switzerland’s Fiscal-Year Sales Flat

Looking ahead, the retailer said it sees “enormous potential” in Roberto Coin’s ability to boost its branded jewelry business.

My Next Question webinar series graphic
Recorded WebinarsMay 17, 2024
Watch: Preparing for Trade Show Success

Jewelry trade show veterans share strategies for engaging buyers, managing your time effectively, and packing the right shoes.

Royal Chain gold chains
Brought to you by
Record Gold Prices Have Consumers Undeterred. Here’s Why.

Despite the rising prices, consumers continue to seek out the precious metal.

Cartier ring-tailed lemur brooch circa 1991
AuctionsMay 17, 2024
Piece of the Week: Cartier’s Ring-Tailed Lemur

This little guy’s name is Ricky and he just sold for more than $200,000 at Sotheby’s Geneva jewelry auction.

Weekly QuizMay 16, 2024
This Week’s Quiz
Test your jewelry news knowledge by answering these seven questions.
Take the Quiz
202.18 carat fancy intense yellow diamond The Yellow Rose
AuctionsMay 16, 2024
Christie’s Holds 2 Sales Despite Cyberattack

Though its website has been down for a week, Christie’s proceeded with its jewelry and watch auctions on May 13-14, bringing in nearly $80 million.

The Allnatt yellow diamond
AuctionsMay 16, 2024
Sotheby’s Withdraws 101-Carat Yellow Diamond from Auction

Despite the absence of “The Allnatt,” Sotheby’s Geneva jewelry auction totaled $34 million, with 90 percent of lots sold.

Header image w logo.jpg
Brought to you by
From Registration to Return: 10 Tips to Protect You Before, During and After a Tradeshow

Tradeshow risks are real. Get tips to protect yourself before, during and after and gain safety and security awareness for your business.

National Jeweler columnist Lilian Raji
ColumnistsMay 16, 2024
The PR Adviser: What the Designer Should’ve Done

Lilian Raji gives advice to designers on how to make the most of great publicity opportunities.

Mothae Diamond Mine Lesotho
SourcingMay 16, 2024
Lucapa to Shed Stake in Lesotho Diamond Mine

The mining company wants to divest its 70 percent holding in the Mothae Diamond Mine in an effort to streamline its portfolio.

National Jeweler columnist Peter Smith
ColumnistsMay 15, 2024
Squirrel Spotting: Why Retailers Struggle to Fire Brands

Why do so many jewelers keep lines that are not selling? Peter Smith thinks the answer lies in these two behavioral principles.

The Argyle Phoenix red diamond
AuctionsMay 15, 2024
Red Diamond Breaks Records at Phillips Geneva

The “Argyle Phoenix” sold for more than $4 million at the auction house’s second jewels sale.

Jewelers of America 20 Under 40 2024 recipients
Events & AwardsMay 15, 2024
See Who’s in JA’s 2024 ‘20 Under 40’ Class

The annual list recognizes young professionals making an impact in jewelry retail.

Brilliant Earth Logan Hollowell jewelry collection
FinancialsMay 15, 2024
Brilliant Earth’s Sales Fall Flat in Q1

While overall sales were sluggish, the retailer said its non-bridal fine jewelry was a popular choice for Valentine’s Day.

Rough diamonds from De Beers
SourcingMay 14, 2024
Anglo American Confirms It Is Looking to Sell De Beers

The mining giant also wants to offload its platinum business as part of an overhaul designed to “unlock significant value.”

The Yellow Rose and the Allnatt yellow diamonds
AuctionsMay 14, 2024
2 Huge Yellow Diamonds Are Heading to Auction

Christie's is selling one of the diamonds, moving forward with its Geneva jewelry auction despite the cyberattack that took down its website.

Born Leaders Platinum Born campaign
MajorsMay 14, 2024
Platinum Born Taps ‘Born Leaders’ for New Campaign

The ad aims to position platinum jewelry as ideal for everyday wear.

Instappraise Trifold Brochure
GradingMay 14, 2024
Instappraise Adds Trifold Brochure to Appraisal Offerings

Retailers can customize and print the appraisal brochures from their store.

White, pink, and blue lab-grown diamonds from Lightbox
Lab-GrownMay 13, 2024
Lab-Grown Diamond Brand Lightbox Cuts Prices by 25 to 40%

The move follows a price-drop test run in Q4 and comes with the addition of a “quality assurance card” from GIA for some loose diamonds.

Christie’s New York
TechnologyMay 13, 2024
Christie’s Website Brought Down by Hackers, Watch Auction Postponed

The site has been down since Thursday evening, just ahead of its spring auctions.

Madeleine K. Albright’s Patriotic Leopard Brooch
AuctionsMay 13, 2024
Madeleine Albright’s Jewelry, Pins a White-Glove Sale at Freeman’s | Hindman

The late former U.S. Secretary’s collection went for quadruple the sale’s pre-sale estimate.

Kimberly Adams Russell
IndependentsMay 10, 2024
Frank Adams Jewelers Names New CEO

Kimberly Adams Russell is taking over the role from her father, David Adams, marking the third generation to hold the title.

Birth of Venus necklace
CollectionsMay 10, 2024
Piece of the Week: Carina Hardy’s ‘Birth of Venus’ Necklace

As a token of womanhood, this necklace depicts when Venus was born from the sea.

Roberto Coin Fleur de Lis jewelry
MajorsMay 09, 2024
Watches of Switzerland Pays $130M for Roberto Coin Inc.

The deal gives the retailer control over the distribution of Roberto Coin jewelry in the U.S., Canada, Caribbean, and Central America.

Lauren K Mosaic necklace
TrendsMay 09, 2024
Amanda’s Style File: Shine Bright, Moms  

Show your mother some love with a piece of fine jewelry.

Kyle Edward Fine Jewelry
IndependentsMay 09, 2024
Kyle Edward Fine Jewelry to Close Salisbury Store

The company’s Easton location will remain open.

Jewelers Board of Trade logo
MajorsMay 09, 2024
JBT Elects New Chairman

Brian D. Fleming of Carla Corporation was elected to serve a one-year term in the role.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy