What You Might Have Missed

New York--Here are the top five stories published on NationalJeweler.com last week, according to Google Analytics.

1. Column: The Disconnect Between Customer and Jeweler
Retailer Jim Alperin wrote that consumers today think they are giving small retail jewelers business when they ask them to size the ring they got on the Internet. But this isn’t type of business jewelers want to be doing.

2. Unique Settings Sued for Allegedly Failing to Pay Overtime
The Queens, N.Y.-based jewelry manufacturer is facing a collective action lawsuit in federal court in Brooklyn over allegations it failed to pay employees for time worked over 40 hours a week.

3. 3 Consumers Share Their Jewelry Shopping Habits
At the WJA In the Know conference last Thursday, Ben Smithee moderated a panel of consumers who discussed everything from where they buy jewelry to how they feel about lab-grown diamonds.

4. Customers’ Smartphones and High Expectations
An article published last week by The Washington Post about how bars are dealing with the deluge of requests to charge patrons’ smartphones brings up the larger question of, when is it OK to say “no” to a customer?

5. Jeweler Shoots, Kills Robbery Suspect
The owner of Leilani’s Jewelers in Torrance, Calif. shot and killed a man who allegedly was trying to rob his store last week, police said.