Surveys

For many jewelers, Saturday was super indeed

SurveysDec 22, 2013

For many jewelers, Saturday was super indeed

For a number of jewelers, this past Saturday lived up to its billing, perhaps due to pent-up demand and an economy that is recovering, albeit slowly. Retailers told National Jeweler that diamond basics continued to fare well this holiday season, and a few also noted strong sales of colored gemstone pieces.

Holiday-Sales-Report-Article.jpg

New York--“Super” Saturday is the marketing moniker given to the last Saturday for shopping before Dec. 25.

For a number of jewelers, the day lived up to its billing this year, perhaps due to pent-up demand and an economy that is recovering, albeit slowly. Retailers told National Jeweler that diamond basics continued to fare well this holiday season, and a few also noted strong sales of colored gemstone pieces.

National Jeweler publishes a weekly holiday sales roundup every Monday throughout the holiday season.

The roundups encompass interviews with independent retailers in five regions: the Northeast, Southeast, Midwest, South Central and West.

Read on for a brief report from each region.

NORTHEAST
After warm weather returned to the area this weekend, sales and traffic both were up at Ralph Miller Jewelers & Gallery in Erie, Pa. Vice President of Operations Daniel Niebauer says, and the weekend was better than last year.

“We had tons of traffic on Saturday, and sales were wonderful,” he says, adding that diamond pieces have been selling well at the store, as well as the store’s custom big or unusual statement pieces.

The store is also offering special promotions this season to its VIP customers, those that spend a certain amount throughout the year, running from Dec. 1 to Jan. 6.

“December has been very strong despite the weather. Our store is full of customers and we think we’re going to do very well this season,” Niebauer says.

David Rotenberg, of David Craig Jewelers in Langhorne, Pa., meanwhile, says that the weekend was less than stellar for the store.

“Up until the weekend, we were going strong,” Rotenberg says. “But Saturday weakened up. Sales and traffic were both slower than we’d hoped.”

Fortunately, David Craig Jewelers already hit its sales total from last year, and the store continues to sell at the higher end. “I think we’ll wind up ahead this season, but not as far ahead as we’d like,” Rotenberg says.

He reports that diamond pieces, especially diamond earrings and rings, have been strong sellers at the store.

SOUTHEAST
Michael Zibman, of Windsor Fine Jewelers in Augusta, Ga., says that while sales and traffic were strong on Saturday and met last year’s performance, they would’ve liked to do more.

“We did a lot of marketing ahead of the weekend like we usually do, but not for any special pieces or promotions. We

just advertised diamond merchandised and basic pieces.”

Indeed, diamond pieces were popular for the store, as well as simple pendants and David Yurman. Zibman notes that the hot price points were between $500 and 2,000.

“We had a very strong October and November, so we think that the season overall will be very strong. We were up 8 percent in October and 12 percent in November. December itself is struggling to get to the numbers we anticipated it would,” Zibman says. “There’s still the possibility that we’ll make the numbers that we want to make, but it’ll be a challenge because they are big numbers.”

In Smyrna, Ga., Mark Jacobson of Cumberland Diamond Exchange says that the store is enjoying the best Christmas in its history.

“As of right now, we’re 32 percent ahead of last year. We’ve positioned ourselves well in every category, and we’re seeing pretty even growth among every category of jewelry,” Jacobson says. “In the higher end, we’ve made more sales in the $10,000 to $30,000 price range than in pre-recessionary years.”

He gives credit to pent-up demand and money made in the stock market for the retailer’s great year, as well as a strengthening Atlanta market.

Echoing retailers from National Jeweler’s previous sales reports this season, Jacobson says that people are coming into Cumberland Diamond Exchange looking specifically for Forevermark, adding that these shoppers don’t seem to be turned off by a higher price point.

TAG Heuer also brings in a steady crowd, though Jacobson reiterates that all of the jewelry categories are doing well and even pieces like tennis bracelets, that didn’t do as well last year, have picked up the pace.

“With fewer days to sell this season, we’ve really had to catch up, but I’m just thrilled that we’ve created the market we have,” he says.

MIDWEST
Jim Alperin at James Alperin Jewelers in Pepper Pike, Ohio, a suburb of Cleveland, says the weekend was “good” at his store in terms of both foot traffic and purchasers.

“I’ve had a lousy year but the weekend was very good, Saturday was good. People came in and they bought,” he says.

Sales ran the gamut this weekend for Alperin; he sold a sapphire and diamond pendant for $2,500 and a sapphire necklace for $4,000, as well as a pair of pearl and diamond earrings, an engagement ring, a wedding band, an emerald pendant and a diamond necklace.

He also sold “a lot of gold,” including hoop earrings and smaller jewelry designs.

While this weekend was busier than the same weekend last year, it’s unclear how the season will ultimately turn out, the jeweler says.

“Christmas Eve is always our busiest day or it’s dead, and you just never know. I think the season is going to end up, for me, on the soft side. Unless I have a bang-up day today and tomorrow we may end up behind the eight ball,” Alperin says.

While Sunday night snow may deter customers from shopping at Longnecker Fine Jewelry in McCook, Neb. on Monday, owner Bill Longnecker says he’s hopeful to see a lot of customers on Christmas Eve.

“We got about three inches, and around here that’s rare, it’s one of those things that slows people down and they prefer not to shop. When snow comes in it throws off everything, but we’ll probably make it up tomorrow with last-minute shoppers,” he says.

The jeweler says he has at least $10,000 coming in today for sure, but “has plenty to make up before we make a profit. So it’s going to be one of those days.”

The weekend was a mix, with a very busy Saturday and a very slow Sunday.

“We’re still waiting to see how the season ends up. I was expecting a lot bigger Christmas than what we’ve had so far. Today and tomorrow we have people picking things up, but with the weather, tomorrow (Christmas Eve) should be doubly busy,” Longnecker says.

SOUTH CENTRAL
“The weekend was really good, even better than last year,” says Chelsea Walsh, marketing manager at Murphy’s Jewelers in Magnolia, Ark. “There was a lot of foot traffic, and there were a lot of purchases.”

Customers bought “basic” diamond items, she says, mostly stud earrings, tennis bracelets, hoops and pendants, spending an average of $2,000 to $3,000.

“There are a lot of guys that are scared to buy something different,” Walsh says.

Overall, she says the store is faring “absolutely better than last season,” and that they were preparing to have a busy day on Monday.

“A lot of people were afraid of the economy last year but it seems like people are shopping later and later (into the season). It’s made for a great year.”

Kelly Newton of Newton’s Jewelers in Fort Smith, Ark. had a “quite busy” weekend at his store, even on Sunday, which he said was unusual but likely because of out-of-towners who couldn’t make it to the store during the week.

Customers were buying Rolex and diamond jewelry, he says, especially solitaire diamond earrings, which he says he cannot keep in inventory. The most popular size at the store has been 1 carat and more, although he jeweler says he sold a 2-carat pair over the weekend.

Sales have averaged $5,000 and up this season, Newton says.

“It’s way better than last year, there is no comparison whatsoever. Lots of people have voiced concern over insurance and the (national) medical situation, but I think (the sales are a result of) pent-up (demand),” he says.

Newton says he expecting a busy day Monday and Tuesday, as has already had a number of customers calling to see what time the store closes on Christmas Eve. Sales-wise, the jeweler says he’s already done better than last year even with the shorter holiday season.

WEST
The weekend, including “Super” Saturday, was generally strong, two West Coast jewelers say.

At Sami Fine Jewelry in Fountain Hills, Ariz., the store had a birthday party for its namesake and now-retired founder Sami, says her daughter and store CEO Stephenie Bjorkman.

And? “It was awesome,” she says.

Saturday, the day of the open-house birthday bash, was one of the best in the store’s history. Two big sales, including one impromptu sale to a customer who came for the party and left with a 4-carat diamond, combined with sales of smaller diamonds, Hearts on Fire, Arizona amethyst and gold added up to a strong “Super” Saturday for the store.

“Our day was big,” Bjorkman says. “It was kind of everything.”

Overall, she says the store is ahead of sales as compared with last holiday season, and she attributes the growth to being more organized. They mapped out their entire holiday advertising and marketing strategy in in the summer, and the entire staff understood exactly what the plan was.

“Being organized makes a difference,” Bjorkman says. “You can’t just throw a postcard or a direct mail piece out there and hope it happens.”

Though Sunday was dead at Cheryl Burchell Goldsmiths in Coeur d’Alene, Idaho, the store’s owner, goldsmith Cheryl Burchell said Saturday was good. The store sold silver and small diamond pendants, as well as a number of colored gemstone pieces, with prices ranging from $150 to $500.

Overall, though, she says holiday sales are down as compared with last year. “People are spending money on food,” Burchell says. “We are in a middle class area. The billionaires that live around here, they are gone,” a reference to the fact that Coeur d’Alene is a summer resort town for wealthier individuals.

“Our middle class folks are watching their pocket books.”

But, she adds, she is not upset by the holiday results because Christmas is no a do-or-die holiday for the store.

She is hopeful she will be busy Monday, leading the way into what she believes will be a strong 2014.

“I think it’s going to be a good year,” Burchell says. “I just have a feeling.”

--Editor-in-Chief Michelle Graff contributed to this report.

The Latest

Image from PGI USA Platinum Born campaign
MajorsOct 23, 2026
PGI USA Set to Close at Year’s End

The closure is part of a global restructuring that also includes PGI winding down its operations in Japan, South Korea, and Hong Kong.

Rachel Chalchinsky of Color Source Gems Survivor Tribute Ring
SourcingOct 23, 2026
Rachel Chalchinsky’s ‘Survivor Tribute’ Ring

The ring, our Piece of the Week, was designed by eight-year breast cancer survivor Rachel Chalchinsky of Color Source Gems.

Jewelers of America new logo
TechnologyOct 23, 2026
JA Unveils New Website, Logo

The website offers enhanced member benefit access, industry directories, educational resources, a job board, and access to the MJSA Journal.

DeBeersICONS_TITLE1_CUSTOMCONTENT_1872x1052 (1).jpg
Brought to you by
A Diamond Is Forever Launches 2026 Holiday Campaign Championing Natural Diamonds

A Diamond Is Forever's holiday campaign reimagines natural diamond icons for a new generation celebrating individuality.

Pomellato Paraíba high jewelry choker necklace
FinancialsOct 23, 2026
Kering’s Jewelry Sales Up Double Digits in Q3

Boucheron and Pomellato had a strong third quarter, with Kering looking at jewelry as an increasingly important part of its portfolio.

Weekly QuizOct 22, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Stock image of crime scene tape and police cars
CrimeOct 22, 2026
Jeweler Shot and Killed in His Suburban Cincinnati Store

Tara Sinchuri was the owner of Everest Jewels in Fairfield, Ohio, and a father of three. He was found dead in his store on Tuesday.

Verdura cuffs
MajorsOct 22, 2026
Neiman Marcus Has Gifts for the Jewelry Lover Who Has Everything

Bespoke experiences from Buccellati and Verdura are on the retailer’s 2026 “Fantasy Gifts” list.

lab channel btyb 0926.png
Brought to you by
Open an Account, Get $50 Off Your First Order. No Code Needed.

Built on Relationships. Refined by Craft.

JIS Fall 2026 jewelry
Events & AwardsOct 22, 2026
JIS Fall 2026 Reports Record-Breaking Attendance

The number of participants at the fall show was up 12 percent.

John Hardy Billie Eilish & Finneas Collection Campaign Imagery
CollectionsOct 22, 2026
Billie Eilish, Finneas Co-Design Collection for John Hardy

The Academy and Grammy award-winning siblings have collaborated with John Hardy on a new jewelry line inspired by their personal style.

Graphic for episode 10 of the My Next Question podcast
PodcastsOct 21, 2026
Episode 10: This Episode Is Haunted 

Diana Singer shared the stories of two “cursed” diamonds on this month’s podcast, which was inexplicably riddled with technical issues.

Gardner Collier Jewelry store in Kirksville Missouri
IndependentsOct 21, 2026
Gardner-Collier Jewelry to Close After 9 Decades in Business

The family-owned jeweler has three locations across Missouri and Iowa.

Underground shaft at the Venetia diamond mine
SourcingOct 21, 2026
Venetia Mines Final Carats Ahead of 2-Year Shutdown

The De Beers-owned diamond mine in South Africa is being put on ice as part of a round of previously announced cost-cutting measures.

Off-White Jewelry Collection Imagery
CollectionsOct 21, 2026
Helzberg, Nordstrom Carrying New Jewelry Collection From Off-White

The collection centers designs with clean geometric lines, chunky sculptural pieces, and recognizable details from the luxury fashion brand.

Gemfields rubies
SourcingOct 21, 2026
Gemfields’ Mixed-Quality Ruby Auction Earns $52M

The miner said it saw particularly strong prices for larger, fine-quality rubies at the sale.

Stock image of police cars with lights on
CrimeOct 20, 2026
Security Guard Charged With Murder in Shooting at Texas Mall

The guard opened fire on a man who was smashing a jewelry display case at La Gran Plaza in Fort Worth last week, police said.

David Gardner’s Jewelers interior
IndependentsOct 20, 2026
David Gardner’s Jewelers Unveils Newly Expanded, Revamped Showroom

The Texas jeweler added 2,000 square feet to its reimagined showroom, complete with a new design studio and an event space.

Kylie Jenner Fantasy Bra Victoria’s Secret Fashion Show
SourcingOct 20, 2026
The $50M Victoria’s Secret ‘Fantasy Bra’ By The Numbers

Jacob & Co.'s diamond masterpiece is the most expensive Fantasy Bra ever worn on the Victoria’s Secret Fashion Show runway.

Mignon Faget Atelier Collection Campaign Imagery
CollectionsOct 20, 2026
Mignon Faget’s Collection Chooses Handmade Over AI

The “Atelier” collection was inspired by the tools, rituals, and objects in an artist’s studio as a quiet rebuttal to an automated world.

 Rio Grande engagement ring and band
MajorsOct 19, 2026
The Knot to Acquire Rival Wedding Planning Platform Zola

The pending acquisition is an “exciting opportunity” for wedding vendors to grow their business, said The Knot Worldwide’s CEO.

The Secret Gems Thailand
SourcingOct 19, 2026
Jewelry Design Competition Show Airs in Thailand

"The Secret Gems" features eight Thai jewelry brands paired with a team of young craftspeople who create jewelry together to win challenges.

John Hardy Modern Talisman Collection Campaign Imagery
CollectionsOct 19, 2026
John Hardy Enters the Medallion Chat With Talisman Collection

The brand’s “Modern Talisman” capsule collection introduces pendants inspired by the mythology, natural world, and spiritual ethos of Bali.

Collage of independent jewelers celebrating their 100th anniversary in 2026
IndependentsOct 19, 2026
The Stories of 5 Jewelers Celebrating Their Centennials in 2026

Independent jewelers from New Mexico to New Jersey answer the question: What has kept your store in business for 100 years?

Christina Puchi Gemstone Earrings
CollectionsOct 16, 2026
Christina Puchi’s Earrings Hold the Universe

Our Piece of the Week gathers the planets, represented by a variety of colored gemstones, in a pair of 14-karat yellow gold earrings.

Reeds Jewelers Fayetteville
IndependentsOct 16, 2026
Reeds Jewelers Expands, Relocates Flagship

The New York-based jeweler is moving its Amherst flagship store to a larger location in nearby Snyder.

Graff USA Executive Vice President Katy Chen
MajorsOct 16, 2026
Katy Chen Appointed Executive Vice President of Graff USA

Chen, who worked at Cartier and Tiffany & Co., will lead retail sales and operations for the luxury jeweler’s 11 U.S. stores.

Elise & Amy Greenberg
IndependentsOct 15, 2026
Retailer Hall of Fame 2026: Amy and Elise Greenberg

For 40 years, sisters Amy and Elise Greenberg have helmed their 126-year-old family business, leading with appreciation and integrity.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy