Majors

Unsealed Documents Paint Troubling Portrait of Sterling

MajorsMar 01, 2017

Unsealed Documents Paint Troubling Portrait of Sterling

The documents are connected to the ongoing gender discrimination case against Sterling Jewelers and detail a culture where women were objectified, disrespected and scared.

Washington--The Washington Post published a report Monday detailing accounts of sexual harassment and objectification of women at Sterling Jewelers Inc., operator of the Kay and Jared chains. 

The article was based on more than 1,000 pages of sworn statements submitted as part of the ongoing class-action arbitration that accuses Sterling of pay and promotion discrimination against women. 

The arbitration itself does not contain any allegations of sexual harassment or impropriety, which David Bouffard, spokesman for Sterling parent company Signet Jewelers Ltd., pointed out were never pursued by the claimants’ attorneys despite “years of litigation, millions of pages of documentation and numerous depositions.”

But the documents reported on by the Post were filed as part of the case and had remained under wraps, until now.

The documents consist of declarations from about 250 women and men and detail reports of mandatory company meetings where women were “aggressively pursued, grabbed and harassed,” the Post story states.

One former Sterling employee said she didn’t like being alone anywhere and dreaded going to these meetings where women “were meat, being shopped.”

One former male employee told the Post that he was troubled by the climate at the retailer, writing in his declaration: “This culture of sexism and womanizing was so prevalent that female management employees were pressured to acquiesce and participate.”

Bouffard said in his statement sent Monday night that these allegations present a “distorted and inaccurate” view of the company.

They involve a very small number of individuals who worked for Sterling during the period covered by the class arbitration (2004 to present) and many of the allegations go back decades, he said.

Bouffard also noted that complaints reported to the company were “thoroughly investigated, and action was taken where appropriate.”

The report is another blow for Signet Jewelers Ltd., which already is grappling with slow sales and fallout from last year’s allegations of stone-swapping at Kay Jewelers stores.

The gender discrimination case against Sterling Jewelers, which accuses the retailer of paying female employees less and passing them over for promotions in favor of men, was first filed by a group of about 12 women in 2008.

Though Signet Jewelers fought against it, arbitrator Kathleen A. Roberts ruled in February 2015 that the women could pursue their claims as a class, though she threw out claims that the alleged discrimination was intentional.

The case now includes 69,000 former and current Sterling employees.

The documents obtained by the Post were employee statements that

were submitted as part of the arbitration that had been designated as confidential.

Attorneys for the women fought to make these documents public, eventually reaching an agreement with Sterling’s lawyers that the documents could be released as long as the names of executives and managers accused of harassment or abuse were redacted.

In its story, the Post said it had been asking to review the employee statements submitted as part of arbitration since 2015. More than 1,300 pages of sworn statements from 250 men and women were released Sunday and were the basis for the story that the Post published on Monday.

Bouffard said the sexual harassment allegations “are being publicized by claimants’ counsel to present a distorted, negative view of the company.”

The lead counsel for the women, Joseph M. Sellers of the Washington, D.C. firm of Cohen Milstein, did not respond to request for comment on the story Tuesday.

The Equal Employment Opportunity Commission (EEOC) has a separate lawsuit against Sterling Jewelers alleging the same--pay and promotion discrimination. That lawsuit was filed in federal court in 2008 on behalf of 44,000 women and is ongoing.
Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

Azure blue diamond and 5.04-carat fancy vivid blue diamond
AuctionsJun 10, 2026
31.62-Carat ‘Azure Blue’ Diamond Sells For $8M+ at Christie’s

It was a banner day for blue gemstones, with another blue diamond topping $8 million and a 41-carat sapphire going for $2.3 million.

Jalen Javon Davis and Leslie La Vun Jones II
CrimeJun 10, 2026
2 Suspects Arrested in Texas Jewelry Store Robbery

The men are believed to be part of the group of several masked suspects that robbed Marc Robinson Jewelers in April.

Sylvie Levine wearing engagement ring
CollectionsJun 10, 2026
Sylvie Debuts ‘Elevated’ Bridal Collection Inspired By Designer’s Ring

The bridal-focused brand is also launching its Custom Atelier this summer, a digital custom design tool for its authorized retailers.

PG-05-SHOT-2-LUCIDA.033 1.png
Brought to you by
All Eyes on Gold Prices. Alternatives to Look For. And What to BEWARE of in Vegas

As gold prices rise, today’s retailers are looking for alternatives at prices that will appeal to wider audiences.

De Beers Group CEO Al Cook
EditorsJun 09, 2026
Q&A: Al Cook on the Lab-Grown ‘Bubble,’ Dwindling Diamond Supply

The De Beers Group CEO also discussed tariffs, Desert Diamonds, and the pending sale of De Beers in an interview with Michelle Graff.

Weekly QuizJun 05, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Pride in the Industry LGBTQ+ Voices in Jewelry panel
Events & AwardsJun 09, 2026
Pride Month Panel to Highlight LGBTQ+ Jewelry Voices

The panel discussion will feature LGBTQ+ leaders across the jewelry, luxury, and creative industries.

Marie Lichtenberg Smash Collection Campaign Imagery
CollectionsJun 09, 2026
Marie Lichtenberg’s New Capsule Collection Is a Smash, Literally

Inspired by a locket that got run over, the “Smash” capsule collection reimagines the shape of Lichtenberg’s signature style.

1872x1052-NextGem-2026-National-Jeweler-Advertorial.jpg
Brought to you by
How Modern Training Is Becoming a Competitive Advantage for Jewelry Retailers

With the trade and customer trust in mind, GIA® developed NextGem™ – on-demand training designed specifically for retail.

Katherine Whitacre
MajorsJun 09, 2026
Frederick Goldman Names Director of Sales for Southeast

The company has promoted Katherine Whitacre to the role.

Collage of new Stuller items
MajorsJun 08, 2026
Stuller Expands Selection of Lab-Grown Diamonds, Demi-Fine Jewelry

The jewelry manufacturer has added Taylor Swift-esque diamond shapes, and more silver, gold vermeil, and gold-plated jewelry.

De Beers Group’s Sally Morrison
SourcingJun 08, 2026
Sally Morrison to Depart De Beers This Summer

Morrison has been marketing diamonds on and off since the early 2000s and said she is leaving to “pursue new projects.”

Lauren K Gemma pendant
TrendsJun 08, 2026
Amanda’s Style File: June’s Birthstone Trio

Those born in June can celebrate with pearl, alexandrite, and moonstone jewelry.

Overnight Mountings Ring Builder Platform
TechnologyJun 08, 2026
Overnight Mountings Launches Ring Builder Platform

The platform allows retailers to guide clients through a customizable engagement ring buying experience in a branded interface.

Dunkelberger’s Fine Jewelry
IndependentsJun 05, 2026
Pennsylvania Jewelry Store To Close After 79 Years

Jim Springer, owner of Dunkelberger’s Fine Jewelry, is heading into retirement.

Stock image of a person shopping at the grocery store
SurveysJun 05, 2026
Consumers to Cut Back on Spending Amid Rising Prices, Survey Shows

When conducting its May consumer confidence survey, The Conference Board asked extra questions about consumers’ budgeting strategies.

Rebel Jewelry Tunnel Charm
CollectionsJun 05, 2026
Rebel Jewelry’s Charm Symbolizes Perseverance for Pride Month

The “Tunnel” charm, our Piece of the Week, celebrates Pride Month with its design inspired by hope and the light at the end of the tunnel.

Three gold rings set with yellow- and brown-hued diamonds
SourcingJun 05, 2026
State of Diamonds: The Way Forward for Natural Diamonds

The jewelry industry is reassessing its positioning as Gen Z reshapes the retail landscape and lab grown continues to gain market share.

A Marvelous Journey: The Collection of Maurice Tempelsman
AuctionsJun 04, 2026
Treasures from Maurice Tempelsman’s ‘Marvelous’ Life Head to Auction

Up for auction at Sotheby’s, the collection of Tempelsman’s personal effects includes a Cartier Tank watch Jackie O. gifted him.

Dakota Badia and Nancy Badia
CollectionsJun 04, 2026
Buddha Mama to Spend the Summer in Aspen

The Miami-based fine jewelry brand will host its first summer residency in the Colorado mountain town from June 5 to Aug. 23.

AGS at Peter Yantzer Building dedication
MajorsJun 04, 2026
AGS Honors Late Peter Yantzer, Holds Time Capsule Ceremony

The organization also announced its international board of directors for the 2026-2027 term.

Neiman Marcus downtown Dallas store
MajorsJun 04, 2026
Neiman Marcus’ Downtown Dallas Store to Close in September

Saks Global confirmed the closure this week, spelling the end for a store that’s been part of downtown Dallas for more than 100 years.

The Retail Smiths founder and National Jeweler columnist Peter Smith
ColumnistsJun 03, 2026
Peter Smith: When Top Talent Leaves and What It Says About You

Smith discusses how managers should handle a top performer's exit, warning that a poor response could have a lasting impact.

Screenshot of the Tracr website homepage
GradingJun 03, 2026
GIA’s Tracr Investment Is First Step Toward Industry-Owned Platform

The Gemological Institute of America is now a 30 percent stakeholder in Tracr, the De Beers-backed blockchain for diamonds.

The 1916 Company Coast to Coast Roadshow
WatchesJun 03, 2026
The 1916 Company Taking Pre-Owned Rolexes on the Road, Again

The retailer is bringing Rolex Certified Pre-Owned watches to five U.S. cities in 2026 for collectors to see, try on, and purchase.

Jessica Alba in Gabriel & Co. campaign
IndependentsJun 03, 2026
Jessica Alba Is the New Face of Gabriel & Co.

The actress and entrepreneur stars in the jeweler’s new campaign that celebrates life’s quiet moments.

Anna Maccieri Rossi Ora Wood Sunrise Cuff, Marie Lichtenberg High Jewelry Bandana, Anna Maccieri Rossi Carpe Diem Pendant
TrendsJun 03, 2026
State of Design: Only the Innovative Will Survive

The price of gold has risen, affecting the number of pieces designers make, the materials they use, and how they position themselves.

Woman with crossed hands and rings on fingers
FinancialsJun 02, 2026
Signet Jewelers’ Q1 Sales Up 2% As It Focuses on ‘Core Four’

The jewelry retailer is zeroing in on Zales, Jared, Kay Jewelers, and Blue Nile as it looks to create unique brand identities for each.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy