FinancialsMay 17, 2024
Richemont Appoints Van Cleef & Arpels’ Nicolas Bos as New CEOThe announcement coincided with its full-year results, with growth driven by its jewelry brands.
TechnologyAug 13, 2019
The Smart Lab: 5 Ways to Spot a Trustworthy Social Agency
Emmanuel Raheb, CEO of Smart Age Solutions, shares tried-and-true methods of finding the best agencies.
Emmanuel Raheb is the CEO of Smart Age Solutions, a digital ad agency and coveted Premier Google Partner. Contact him at eraheb@smartagesolutions.com.
With so many agencies out there claiming to be social media experts, it can be difficult for businesses to find one in which they can put their trust. The frustration of paying an agency only to have it underdeliver on its promises is enough to make someone think it’s not worth working with one at all.
However, neglecting this aspect of your marketing is not an option in 2019, and finding a good marketing agency frees up time for you and your team to work on other aspects of your business.
Here are five tried-and-true methods of finding the best, most trustworthy social media agencies.
A trustworthy agency…
1. Has some sort of certification or accreditation.
Agencies will often seek certification or accreditation from reputable companies like Google, Facebook and Hubspot.
Each of these companies will put agencies through a vetting process to make sure they have a proven track record of success with their clients. They will also have access to content that agencies can then use to help build killer marketing campaigns.
As easy as it may be for an agency to fool people into thinking they’re experts, fooling marketing giants is another matter entirely.
2. Will work with you to understand your audience instead of applying a one-size-fits-all strategy.
From age and gender to location and income level, there are so many ways marketers can segment your audience. This makes it easy for it to build a marketing plan that will resonate with a specific group of customers.
With all these options, there is no reason why an agency should be applying a one-size-fits-all strategy to your campaigns. By asking the right questions, testing different audience segments and running A/B tests on ads, your agency can find what targeting works best and optimize to get you the best audience engagement rates.
3. Provides success stories.
Just like many businesses wouldn’t hire a new person without references, you wouldn’t want to work with an agency with no proven track record of success.
Any trustworthy business will be able to provide you with examples of its past work that show audience or engagement growth.
For an unbiased look at how satisfied its clients are, search for Google reviews or seek recommendations from friends in your industry.
4. Will provide reports for your campaigns.
Your social agency should take care to make the process as transparent as possible.
This includes providing you with weekly or monthly reports that show
the results of your marketing campaigns and answering any questions you may have.
Reporting is key in getting actionable insights that will help improve your marketing. Even if a strategy is working very well, a good agency will always test and tweak based on the results they are seeing.
This is a process where you as a business owner and your agency both work side-by-side. Your feedback to the agency about the impact you are seeing on your business is just as valuable as the numbers you’re seeing on the reports.
5. Will go the extra mile to give you ideas for improvement.
In the process of learning more about your audience and your business, your agency will naturally have ideas that can help strengthen your marketing. This can include giving clients ideas on how to answer their customers, what to do with negative comments, what kind of creative to use in posts and more.
These suggestions may be outside the parameters of what you requested them to do, but by going the extra mile to share ideas your agency is showing how passionate it is about helping your business thrive.
So many of your potential and current customers turn to social platforms like Facebook and Instagram to find jewelry inspiration. By using these tips above, you can find the best social media agencies that will take your marketing to the next level. After all, only the best trust the best.
Emmanuel Raheb is the CEO of Smart Age Solutions, a digital ad agency and coveted Premier Google Partner. With nearly 18 years’ digital marketing and e-commerce experience, Raheb is passionate about helping and strategically growing national jewelry brands and local retailers alike. Contact him at eraheb@smartagesolutions.com.
Reporting is key in getting actionable insights that will help improve your marketing. Even if a strategy is working very well, a good agency will always test and tweak based on the results they are seeing.
This is a process where you as a business owner and your agency both work side-by-side. Your feedback to the agency about the impact you are seeing on your business is just as valuable as the numbers you’re seeing on the reports.
5. Will go the extra mile to give you ideas for improvement.
In the process of learning more about your audience and your business, your agency will naturally have ideas that can help strengthen your marketing. This can include giving clients ideas on how to answer their customers, what to do with negative comments, what kind of creative to use in posts and more.
These suggestions may be outside the parameters of what you requested them to do, but by going the extra mile to share ideas your agency is showing how passionate it is about helping your business thrive.
So many of your potential and current customers turn to social platforms like Facebook and Instagram to find jewelry inspiration. By using these tips above, you can find the best social media agencies that will take your marketing to the next level. After all, only the best trust the best.
Emmanuel Raheb is the CEO of Smart Age Solutions, a digital ad agency and coveted Premier Google Partner. With nearly 18 years’ digital marketing and e-commerce experience, Raheb is passionate about helping and strategically growing national jewelry brands and local retailers alike. Contact him at eraheb@smartagesolutions.com.
More on Technology
The Latest
FinancialsMay 17, 2024
Watches of Switzerland’s Fiscal-Year Sales Flat Looking ahead, the retailer said it sees “enormous potential” in Roberto Coin’s ability to boost its branded jewelry business.
Recorded WebinarsMay 17, 2024
Watch: Preparing for Trade Show SuccessJewelry trade show veterans share strategies for engaging buyers, managing your time effectively, and packing the right shoes.
Brought to you by
Record Gold Prices Have Consumers Undeterred. Here’s Why.Despite the rising prices, consumers continue to seek out the precious metal.
AuctionsMay 17, 2024
Piece of the Week: Cartier’s Ring-Tailed LemurThis little guy’s name is Ricky and he just sold for more than $200,000 at Sotheby’s Geneva jewelry auction.
Weekly QuizMay 16, 2024
This Week’s QuizTest your jewelry news knowledge by answering these seven questions.
AuctionsMay 16, 2024
Christie’s Holds 2 Sales Despite CyberattackThough its website has been down for a week, Christie’s proceeded with its jewelry and watch auctions on May 13-14, bringing in nearly $80 million.
AuctionsMay 16, 2024
Sotheby’s Withdraws 101-Carat Yellow Diamond from AuctionDespite the absence of “The Allnatt,” Sotheby’s Geneva jewelry auction totaled $34 million, with 90 percent of lots sold.
Brought to you by
From Registration to Return: 10 Tips to Protect You Before, During and After a TradeshowTradeshow risks are real. Get tips to protect yourself before, during and after and gain safety and security awareness for your business.
ColumnistsMay 16, 2024
The PR Adviser: What the Designer Should’ve DoneLilian Raji gives advice to designers on how to make the most of great publicity opportunities.
SourcingMay 16, 2024
Lucapa to Shed Stake in Lesotho Diamond Mine The mining company wants to divest its 70 percent holding in the Mothae Diamond Mine in an effort to streamline its portfolio.
ColumnistsMay 15, 2024
Squirrel Spotting: Why Retailers Struggle to Fire BrandsWhy do so many jewelers keep lines that are not selling? Peter Smith thinks the answer lies in these two behavioral principles.
AuctionsMay 15, 2024
Red Diamond Breaks Records at Phillips GenevaThe “Argyle Phoenix” sold for more than $4 million at the auction house’s second jewels sale.
Events & AwardsMay 15, 2024
See Who’s in JA’s 2024 ‘20 Under 40’ ClassThe annual list recognizes young professionals making an impact in jewelry retail.
IndependentsMay 15, 2024
David Mann Jewelers in Upstate NY to Close After 35 YearsOwner David Mann is heading into retirement.
FinancialsMay 15, 2024
Brilliant Earth’s Sales Fall Flat in Q1 While overall sales were sluggish, the retailer said its non-bridal fine jewelry was a popular choice for Valentine’s Day.
SourcingMay 14, 2024
Anglo American Confirms It Is Looking to Sell De Beers The mining giant also wants to offload its platinum business as part of an overhaul designed to “unlock significant value.”
AuctionsMay 14, 2024
2 Huge Yellow Diamonds Are Heading to AuctionChristie's is selling one of the diamonds, moving forward with its Geneva jewelry auction despite the cyberattack that took down its website.
MajorsMay 14, 2024
Platinum Born Taps ‘Born Leaders’ for New CampaignThe ad aims to position platinum jewelry as ideal for everyday wear.
GradingMay 14, 2024
Instappraise Adds Trifold Brochure to Appraisal OfferingsRetailers can customize and print the appraisal brochures from their store.
Lab-GrownMay 13, 2024
Lab-Grown Diamond Brand Lightbox Cuts Prices by 25 to 40%The move follows a price-drop test run in Q4 and comes with the addition of a “quality assurance card” from GIA for some loose diamonds.
AuctionsMay 13, 2024
Madeleine Albright’s Jewelry, Pins a White-Glove Sale at Freeman’s | HindmanThe late former U.S. Secretary’s collection went for quadruple the sale’s pre-sale estimate.
IndependentsMay 13, 2024
Zachary’s Jewelers Names Mother’s Day Jewelry Contest WinnersThree fifth graders’ winning designs were turned into custom jewelry pieces in time for Mother’s Day.
IndependentsMay 10, 2024
Frank Adams Jewelers Names New CEOKimberly Adams Russell is taking over the role from her father, David Adams, marking the third generation to hold the title.
CollectionsMay 10, 2024
Piece of the Week: Carina Hardy’s ‘Birth of Venus’ NecklaceAs a token of womanhood, this necklace depicts when Venus was born from the sea.
MajorsMay 09, 2024
Watches of Switzerland Pays $130M for Roberto Coin Inc.The deal gives the retailer control over the distribution of Roberto Coin jewelry in the U.S., Canada, Caribbean, and Central America.
TrendsMay 09, 2024
Amanda’s Style File: Shine Bright, Moms Show your mother some love with a piece of fine jewelry.
IndependentsMay 09, 2024
Kyle Edward Fine Jewelry to Close Salisbury StoreThe company’s Easton location will remain open.
