Majors

Jewelers Mutual Names New COO

MajorsJun 15, 2022

Jewelers Mutual Names New COO

Mike Alexander was promoted to the role after seven years with the company.

Mike Alexander has been promoted to chief operating officer of Jewelers Mutual.
Neenah, Wis.—Jewelers Mutual Group has named a new chief operating officer, promoting Michael Alexander to the role.

He joined the company in 2015, previously serving as executive vice president of profit and loss, as per his LinkedIn profile.

“Since joining in 2015, Mike has continued to make his mark by creating innovative customer solutions, delivering strong business results, and inspiring the teams and individuals around him,” Jewelers Mutual CEO Scott Murphy said. 

“I have confidence in Mike’s capabilities, leadership, and decision making, and am certain [that] with him in this role, we are best positioned for achieving our strategy.”

Before joining Jewelers Mutual, he was the senior vice president of national sales and strategy at National General Insurance, overseeing various property and casualty products.

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He has also held roles as divisional vice president of product management, general manager of agency product and pricing, and senior product manager.

In his new role as COO, Alexander will be tasked with overseeing the growth and expansion of the company’s commercial and personal business units.

“It has been an exciting seven years for me at Jewelers Mutual as we have diversified our business while keeping our customers at the center,” Alexander said. 

“In this new role, I look forward to further deepening our relationships with our customers, investing in our technology and teams, and better positioning us for today’s rapidly changing environment.”

He earned a master’s degree in geography and a bachelor’s degree in geography and history from the University of Delaware. 

Alexander, and his wife and children, live in Neenah, Wisconsin, home to Jewelers Mutual’s corporate headquarters.
Lenore Fedowis the associate editor, news at National Jeweler, covering the retail beat and the business side of jewelry.

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