Events & Awards

Baselworld’s Future Uncertain as Exhibitors Revolt Over Refund Policy

Events & AwardsApr 09, 2020

Baselworld’s Future Uncertain as Exhibitors Revolt Over Refund Policy

Brands are threatening to leave the show en masse unless they get their money back for 2020.

20200409_Baselworld_shot_2019.jpg
A shot of the show floor at Baselworld in 2019. Show organizer MCH Group had to cancel the 2020 edition of the watch and jewelry trade show due to the coronavirus and is now facing blowback from exhibitors over its refund policy. (Photo of courtesy of Baselworld)

Basel, Switzerland—Baselworld has drawn the ire of exhibitors once again, this time for the amount of money it’s keeping after canceling the 2020 show and shifting the 2021 dates to January.

Last week, Baselworld organizer MCH Group emailed exhibitors giving them what one exhibitor, who asked not to be named, described as two “take-it-or-leave it” options.

The first is for Baselworld to take 85 percent of an exhibitor’s booth fees for 2020 and apply them to 2021, with the remaining 15 percent going to MCH to offset the costs the company incurred for the 2020 show that didn’t happen.

With the second option, exhibitors are being offered a 30 percent cash refund. Of the remaining 70 percent, 40 percent of that will be carried forward to 2021 while 30 percent remains with MCH for incurred costs.

There is no option for exhibitors that are unable to attend the 2021 show, which has moved from April to January.

In a press release circulated Friday, Baselworld organizers cited the “substantial financial commitments” already made for the 2020 show, which was called off just two months before opening day due to the spread of the coronavirus.

“By the time the crisis began to unfold, Baselworld was just a few days before setting up the fairgrounds and the major portion of the expenditures in preparation for Baselworld 2020 had already been made,” the release states.

Show organizers explained further in an email sent Thursday to National Jeweler.

“The proposal to carry forward 85 percent of the fees to the next fair in January 2021 is already very generous … If all exhibitors accepted this option, at most a third of the accumulated costs of around CHF 18 million would be covered. This means that Baselworld itself would also have to bear a large loss,” they said.

So, MCH came up with the two options, the second of which “not only allows our customers to lose a minimum of money but also secures the future of Baselworld.”

“In addition, if a large majority [of exhibitors] choose option 1, this will enable us to support smaller exhibitors in difficulty in order to ensure their participation in 2021,” show organizers said.

Some of the show’s watch and jewelry exhibitors see it differently.

To them, it’s new show management but the same “arrogant” attitude, the unnamed exhibitor said in an interview with National Jeweler, an adjective’s that’s been

used to describe Baselworld organizers in the past.

“They’re [MCH Group] trying to make it seem like they’re doing a good deed, but this is obviously not how all the exhibitors feel,” he said.

Many jewelry and gem exhibitors, he said, think the refund policy is unfair, particularly given the change in dates.

Baselworld 2020 was supposed to take place April 30-May 5, but the 2021 edition is set for Jan. 28 to Feb. 2, which puts it right after VicenzaOro and The Original Miami Beach Antique Show, and right before the Tucson gem shows.

“These dates don’t work for us,” the exhibitor said, noting that brands were not consulted about the date change. “I’m not going to drop Tucson to go to a dying Basel show.”

Exhibitors want MCH Group to either issue a 100 percent refund to anyone who can’t do the 2021 show or move the show back to April.

Also angering exhibitors: Baselworld has given them only until April 30 to choose one of these two options, a deadline the exhibitor described as “insensitive and untimely” in light of the circumstances.

“If they don’t submit to exhibitor demands, they’re going to lose a lot of exhibitors,” he said.

A similar, and more ominous, prediction came from Hubert J. du Plessix, president of the Baselworld Exhibitors Committee and an executive with arguably the most powerful watch company in the world.

Du Plessix is the chief investment officer at Rolex.

According to Singapore-based journalist Jiaxian Su, founder of the blog Watches by SJX, du Plessix sent a letter to MCH Group that Jiaxian described as “quietly scathing.”

In the letter, du Plessix, in his capacity as president of the Exhibitors’ Committee, asks for full refunds of fees paid for Baselworld 2020.

“Otherwise,” the missive states, “we fear that this will be the end, pure and simple, of Baselworld, especially since the dates chosen in January 2021 are not suitable for the jewellery, gemstones and pearls sector, and that coordination with Watches & Wonders (SIHH) no longer exists.”

Show director Michel Loris-Melikoff said in an email to National Jeweler that it is “impossible” to pay back the full amount because it would “jeopardize Baselworld.”

He also said the dates were “discussed extensively” with the show’s Advisory Committee, in which the watches, jewelry/gems and technical sectors are represented, and that the watch industry was the sector pushing to have the show “much earlier” than April.

Baselworld 2020 was slated to begin immediately after Watches & Wonders Geneva (formerly SIHH), which was canceled as well.

Watches & Wonders Geneva has not officially announced the dates for its 2021 show and did not respond when asked about them Wednesday, but it seems that the two shows won’t be held together.

Loris-Melikoff said in an interview with Swiss newspaper Le Temps that Watches & Wonders Geneva 2021 will take place in April.

When asked about 2021 dates, Loris-Melikoff told National Jeweler this: “[Fondation de la Haute Horlogerie Chair and Managing Director] Fabienne Lupo and I seem to have a different reading of the exchanges we had in February.

“But no matter, the situation is as it is. Our choice of January is only for 2021. We still believe that coordination must be restored as soon as possible.”

Loris-Melikoff also noted that he’s begun talks with the Baselworld Exhibitors’ Committee in an effort to “find a common path.”

“If new solutions emerge in the discussion that are right for both sides, I won’t close my mind to them,” he said.
Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

20251124_MNQ social media etiquette header.jpg
Recorded WebinarsNov 24, 2025
Watch: Top Tips for Social Media Etiquette

Social media experts spoke about protecting brand reputation through behaving mindfully online.

Breitling house of brands
WatchesNov 24, 2025
Breitling Reveals Plans for Gallet, Universal Genève

In 2026, the three will come together as “House of Brands,” with Gallet sold in Breitling stores and Universal Genève sold separately.

Cynthia Erivo in Muse’s Have a Heart x Cynthia Erivo Collection
CollectionsNov 24, 2025
Muse Debuts a Wicked 'Have a Heart x Cynthia Erivo' Sequel

The second drop, which includes more Elphaba-inspired pieces from additional designers, will continue to benefit nonprofit Dreams of Hope.

Recipients Collage 2025 - NJ (1872 x 1050 px) (1872 x 1052 px).png
Brought to you by
Impacting Tomorrow Today

How Jewelers of America’s 20 Under 40 are leading to ensure a brighter future for the jewelry industry.

J.R. Dunn Jewelers employees
IndependentsNov 24, 2025
J.R. Dunn Jewelers Names New President

Second-generation jeweler Sean Dunn has taken on the role.

Weekly QuizNov 20, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Amber Pepper
MajorsNov 21, 2025
Natural Diamond Council Names New CEO

Amber Pepper’s main focus will be on digital innovation and engaging younger consumers.

Origin De Beers Group logo
SourcingNov 21, 2025
De Beers’ Branded, Traceable Diamonds Roll Out to 19 Retailers

Called “Origin by De Beers Group,” the loose, polished diamonds are being sold in a total of 30 stores in the United States and Canada.

roseco-catalog.png
Brought to you by
Roseco Releases New Full-Line Catalog

Roseco’s 704-page catalog showcases new lab-grown diamonds, findings, tools & more—available in print or interactive digital editions.

Melissa Kaye Rocky Infinity Emerald Necklace
CollectionsNov 21, 2025
Piece of the Week: Melissa Kaye’s ‘Rocky Infinity’ Necklace

The lariat necklace features a 4.88-carat oval-cut Zambian emerald in 18-karat yellow gold.

Phillips auction of The Vanderbilt Sapphire brooch
AuctionsNov 20, 2025
Vanderbilt Jewels Shine at Phillips Sale, Pink Diamond Withdrawn

A 43-carat sapphire brooch from the Vanderbilt collection was the top lot of the Geneva sale.

Rebecca Rau Jewels Green Flame Necklace
CollectionsNov 20, 2025
Rebecca Rau Jewels Debuts With ‘Then & Now’ Collection

Rau is a fourth-generation art and antique dealer from M.S. Rau gallery whose first jewelry collection merges artifacts with modern design.

Purvi Shah
Policies & IssuesNov 20, 2025
RJC Names New Executive Director

Former De Beers sustainability leader Purvi Shah will take over the role in February 2026.

La Joux-Perret manufacturing facility in La Chaux-de-Fonds, Switzerland
WatchesNov 20, 2025
LVMH Takes Minority Stake in Citizen Group-Owned Movement Maker

La Joux-Perret is based in La Chaux-de-Fonds, Switzerland, and makes solar quartz as well as mechanical watch movements.

Julia Griffith
GradingNov 20, 2025
Julia Griffith Joins SSEF as Head of Education

She previously taught at Gem-A and is the founder of The Gem Academy.

Helena Bonham Carter in Larkspur & Hawk Once Upon a Time Campaign
CollectionsNov 19, 2025
Larkspur & Hawk Celebrates 25 Years With Helena Bonham Carter Campaign

The British actress and her daughter modeled pieces from the brand’s new “Palette” capsule for its “Once Upon a Time” holiday campaign.

Google reviews on a phone screen and a laptop
TechnologyNov 19, 2025
Google Has a New Form for Reporting ‘Review Bombing’ Attacks

Plus, the tech giant shares the steps retailers should take if they believe they’re a victim of a review extortion scam.

Shaftel Diamonds logo and jeweler’s bench
IndependentsNov 19, 2025
Houston Jeweler Keith Shaftel Retires, Next Generation Steps In

Danny and Gaby Shaftel are now Shaftel Diamonds’ CEO and chief operating officer, respectively.

Midas chain mini studs
TrendsNov 19, 2025
Midas Chain Releases 2025 Holiday Style Guide

The jewelry manufacturer’s seasonal offering features its new “Melodie” bangles, as well as mini stud earrings and layering pieces.

Lugano Diamonds Greenwich Connecticut store
MajorsNov 18, 2025
Lugano Diamonds Files for Bankruptcy, Looking for Buyer

The Chapter 11 filing follows the resignation of CEO Moti Ferder, who stepped down after an investigation into the company’s finances.

Rough diamonds from the Gahcho Kué mine in Canada
SourcingNov 18, 2025
Another Diamond Company CEO Steps Down

Mark Wall, president and CEO of Canadian mining company Mountain Province Diamonds, will vacate his position next month.

Suspects in murder of father and son jewelers in Chicago
CrimeNov 17, 2025
Police Searching for 2 Suspects in Murder of Father, Son Jewelers

Faustino Alamo Dominguez and his son, 25-year-old Luis Angel Alamo, were gunned down following an armed robbery at their jewelry store.

Jeffrey Bennett
GradingNov 17, 2025
IGI Announces New President of North America

Tiffany & Co. veteran Jeffrey Bennett has stepped into the role.

Robbins Brothers Pasadena store exterior
MajorsNov 17, 2025
Look Inside Robbins Brothers Fine Jewelers’ New Pasadena Flagship

The showroom is located in a historic 1920s building in the Playhouse District.

Rolex Perpetual 1908 watch with 18-karat yellow gold bracelet
Policies & IssuesNov 14, 2025
U.S., Switzerland Reach Deal That Drops Tariff to 15%

The Swiss government announced the deal, which cuts the tax on Swiss imports by more than half, on social media Friday morning.

Napoleon Bonaparte diamond brooch
AuctionsNov 14, 2025
Napoleon’s Diamond Brooch Blows Away Auction Estimates

A buyer paid $4.4 million for the piece, which Napoleon wore on his hat for special occasions and left behind when he fled Waterloo.

Buccellati Étoilée earrings
FinancialsNov 14, 2025
Richemont’s Q2 Jewelry Sales Up 12%

Plus, how tariffs and the rising price of gold are affecting its watch and jewelry brands.

Silvia Furmanovich x Mellerio Butterflies in Flight Jewelry Box
CollectionsNov 14, 2025
Piece of the Week: Silvia Furmanovich’s ‘Butterflies in Flight’ Jewelry Box

Furmanovich designed the box to hold Mellerio’s “Color Queen,” a high jewelry collection consisting of 10 rings.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy