Technology

Together/Apart: TPC-365

Brought to you by

Together/Apart: TPC-365

The Plumb Club is launching a B2B sales platform bringing jewelers the benefits of face-to-face sales meetings in an easy-to-use, interactive and effective virtual setting.

btyb-plumbclub-topimage-0121.jpg

Brought To You By The Plumb Club


Togetherness nurtures relationships, inspires ideas, builds confidence, forges partnerships, and does so much more to make lasting connections.

The desire to be together, even if we cannot, is the motivation behind the groundbreaking B2B virtual sales meeting platform offered by The Plumb Club.

Named TPC-365, the platform, launched in September, was customized for The Plumb Club via a strategic partnership with BOSS Logics, a leading provider of web-based business-solutions designed to simplify, transform and automate product creation, sales and management.

Leveraging BOSS’s innovative “together” technology, TPC-365 goes beyond video conferencing, screen sharing, and other piecemeal solutions to truly replicate an in-person sales meeting in the most seamless, effortless way. 




The Real Thing

TPC-365 allows vendors to conduct virtual sales meetings with their retail clients that emulate what they do in person, including virtual handshakes and hugs. Jewelers need only use the link shared in an email invitation to gain access. One minute is required to sign up as a TPC-365 retailer, then nothing else is needed - no downloading an app nor subscribing to a platform.

Skeptical at first, Jeff Weinman, Executive Vice President of Sales for Plumb Club member, Original Designs Inc. says, “It was hard to believe any platform could come close to an in-person sales meeting, but this does! It allows me to present ‘virtual trays’ of jewelry to a jeweler, who can click for closer looks and more detail, pick pieces via drag-and-drop, and review look books, catalogues and other marketing material, as easily and as directly as if it were being slid across the table.”

An interactive product and media-sharing feature allows vendors to see what their client is looking at in real time, down to the smallest detail. This allows the vendor to be more responsive as a retailer interacts with products on screen.

Where other screen-sharing services and video meeting platforms are limited and clunky, TPC-365, powered by the ‘together’ technology, excels! Presentations can include high-resolution product images, streaming media, product descriptions, and can be tailored to specific clients. Meetings can consist of pre-developed presentations, but also have the flexibility to pull in unscheduled elements and new products from a virtual content library that vendors have at their fingertips. It’s a totally immersive experience.


When done, vendors can send a virtual briefcase via email of items selected, including product images selected, pricing, notes discussed, and collateral shown. “When you see what it can do, even the biggest skeptics change their mind,” says Weinman. 

Jewelry retailer Steven Singer of Philadelphia concurs that the platform is “the next best thing to physically being there.” 


Three-Prong Strategy

TPC-365 was in the works since 2018 and has been accelerated due to the current market. It will be completed in 2021.

Currently, Plumb Club member companies have the ability to invite retailers to join a TPC-365 virtual meeting and retailers may request a meeting with any member through PlumbClub.com. The second-phase of the platform will allow retailers to seek out specific product via a virtual shopping center. The final-phase establishes a resource center to access The Plumb Club’s valuable education and innovation content.


“The TPC-365 ‘together’ platform offers huge efficiencies to both manufacturers and retailers. It also provides an effective business-relationship-building tool and a totally collaborative experience, just like an in-person meeting would,” says Zach Lipsky, Founder and President of Boss Logics.

“Its relevance and importance allow vendors and clients to regularly connect”, explains Lawrence Hess, Executive Director of The Plumb Club. “Members say they’ve met with clients more often in the past few months than ever before. It’s efficient, effective, safer, and very collaborative.”

TPC-365 is a much-needed sales tool, and compelling benefit for Plumb Club member companies. Currently, The Club has opened up its membership to consider a limited number of new companies on its roster, who are on-board with the need for RJC compliance, The Club’s code of ethics and mission to positively shape the future of the jewelry industry, as well as those eager to increase their business. Interested companies can submit a membership inquiry at PlumbClub.com


“Many industries have been successfully leveraging the virtual space for years,” says Michael Lerche, President of The Plumb Club. “The jewelry industry has been lagging, however, now more than ever the virtual space is essential for sustained business growth. Virtual is the future. As a club, we’re thrilled to introduce TPC-365. When complete, it will house many elements that will help us achieve our mission to the industry to Educate, Innovate and Connect.”

For more information, visit PlumbClub.com

The Latest

Screenshot of Taylor Swift's "Elizabeth Taylor" music video
CollectionsApr 03, 2026
Taylor Swift’s ‘Elizabeth Taylor’ Video Puts Jewelry Front and Center

Iconic pieces, like the Mike Todd Diamond Tiara, appear in the superstar’s new music video for her song inspired by the actress.

Neiman Marcus store in Fort Worth, Texas
MajorsApr 03, 2026
Saks Global Says It Will Emerge From Bankruptcy This Summer

The luxury retailer, which went Chapter 11 in January, announced Thursday that it has secured $500 million in exit financing.

NouvelleBox logo
Events & AwardsApr 03, 2026
JCK Luxury, NouvelleBox Partner on New Designer Ballroom

The NouvelleBox ballroom will feature independent jewelry designers, including Lene Vibe, Wyld Box Jewelry, and Kiaia Limited.

GIA iD100®
Brought to you by
Protect Your Customers and Your Business

You deserve to know what you are selling–to protect your customers as well as your business and your reputation.

Buddha Mama Moon Locket
CollectionsApr 03, 2026
Buddha Mama Brings Its ‘Moon’ Locket To Dallas

The one-of-a-kind locket, our Piece of the Week, opens to reveal three hidden images to keep close to your heart.

Weekly QuizApr 02, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Pandora distribution facility Canada
MajorsApr 02, 2026
Pandora Opens New Canadian Distribution Center Amid Tariff Concerns

The new facility was also designed to better serve its growing customer base in Canada.

Michelle Yeoh Mikimoto
TrendsApr 02, 2026
Michelle Yeoh Fronts New Mikimoto Campaign

The campaign is a tribute to the year 1893, when Kokichi Mikimoto created the world’s first cultured pearl.

TopImageCrop.jpg
Brought to you by
Is This You? Every Jeweler Has This Problem; We Have the Solution.

Every jeweler faces the same challenge: helping customers protect what they love. Here’s the solution designed for today’s jewelry business.

GIA President and CEO Pritesh Patel at GIA Taiwan campus
GradingApr 02, 2026
GIA Debuts New Campus in Taiwan

It is the only GIA school to offer the GIA Graduate Gemologist program in Chinese.

DCA Second Spark Workforce Initiative Graphic
MajorsApr 02, 2026
DCA Launches ‘Second Spark’ Workforce Initiative

The initiative connects veterans and parents returning to the workforce with careers in jewelry retail.

Michael Angelo
MajorsApr 02, 2026
Hoover & Strong Names New National Sales Representative

The wholesale manufacturer and precious metals refiner has appointed Michael Angelo as its new national sales representative.

Pandora and Foundrae medallion jewelry
MajorsApr 01, 2026
Foundrae Sues Pandora for Allegedly Copying Its Medallion Designs

Foundrae also accused the jewelry giant of copying its mood board style of marketing.

John Jacob Astor IV's Patek Philippe for Tiffany & Co., Battin & Co. pencil case
AuctionsApr 01, 2026
John Jacob Astor IV’s Titanic Pocket Watch Heads to Auction

A Patek Philippe for Tiffany & Co. timepiece owned by the American businessman who died on the Titanic will be offered at Freeman's Chicago.

Stock image of a Shell gas station
SurveysApr 01, 2026
Consumers’ Outlook Improves Again in March

The Conference Board’s Consumer Confidence Index edged up, with optimism about the present outweighing worries about the future.

Zach Bear and the Window Necklace Children’s Book from Zachary’s Jewelers
IndependentsApr 01, 2026
Zachary’s Jewelers’ Constance Polamalu to Release Children’s Book

The retailer’s Zach Bear gift comes to life in “Zach Bear and the Window Necklace,” which centers on curiosity, bravery, and helping.

Accredited Gemologists Association Logo
Events & AwardsApr 01, 2026
AGA Opens 2026 Gemological Scholarship, Research Grant Applications

Applications are open for the AGA Gemological Scholarship Program through May 15, and until June 2027 for the Gemological Research Grant.

National Jeweler columnist and Smart Age founder and CEO Emmanuel Raheb
ColumnistsMar 31, 2026
Q1 Clues That Reveal Where Your Jewelry Store’s Sales Are Heading

These customer behavior patterns say a lot about how successful your jewelry store is going to be this year, Emmanuel Raheb writes.

Mejuri Puzzle Collection Campaign Imagery
CollectionsMar 31, 2026
Mejuri Adds Silver to ‘Puzzle’ Collection

Mejuri’s popular collection of 18-karat yellow gold vermeil rings debuted in sterling silver alongside new “Puzzle” slider charms.

Ashley Longshore in Buddha Mama jewelry
CollectionsMar 31, 2026
Buddha Mama, Ashley Longshore to Host Pop-Up in Dallas

The Miami-based jewelry brand and the NYC-based artist will be in Dallas from April 9-11.

Natural Diamond Council world diamond day
SourcingMar 31, 2026
NDC Designates April 8 as 'World Diamond Day'

The initiative invites those in the industry to share stories on social media highlighting the meaning and impact of natural diamonds.

Jillian Wolk, the new CEO of Tracr
SourcingMar 31, 2026
GIA VP Jillian Wolk to Take Over at Tracr

Wolk’s first day on the job as CEO of Tracr, De Beers Group’s blockchain platform, will be May 1.

Tom Moses examining the “Motswedi” diamond
EditorsMar 30, 2026
Tom Moses Looks Back on His Decades at GIA

Moses, who will leave the lab in May after nearly 50 years, discusses his start in the business, gemstones that stand out, and what’s next.

Oscar Heyman Spring Catalog Aquamarine and Diamond Necklace and Platinum Opal, Sapphire, Emerald, Diamond Bracelet
TrendsMar 30, 2026
Oscar Heyman Debuts First Spring Catalog

The new catalog, which showcases 35 one-of-a-kind pieces of jewelry, is a compliment to the company’s popular holiday catalog.

Diavik Diamond Mine winter aerial shot
SourcingMar 30, 2026
Rio Tinto Hauls Last Load from Diavik

Production has ceased at the Canadian diamond mine, which has yielded more than 150 million carats of rough diamonds in its 23-year run.

Tanishq Westborough Massachusetts store
MajorsMar 30, 2026
Tanishq Opens First New England Location

The store opening marks the 10th United States location for the India-based jewelry retailer.

Saks Fifth Avenue door sign
MajorsMar 27, 2026
Saks Global Has Changed Its Mind About Closing These 3 Stores

Two Saks Fifth Avenue locations, one in Florida and one in California, and one Neiman Marcus store are off the chopping block.

Jimmy West celebrating 40 years with Leading Jewelers Guild
IndependentsMar 27, 2026
Jimmy West, Longtime LJG Executive Director, Dies at 72

West, who started in the art department at the Leading Jewelers Guild in 1979, is remembered for his patience, kindness, and dedication.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy